ACF Plumbing and Heating LimitedReviews 

244
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used ACF for our own boiler, plumbing etc for several years. Recently Florin, has fitted a new boiler for my mum in law. He has also provided a gas certificate for a house sale of my parents... See more

Rated 5 out of 5 stars

Got a notification from Anglian Water of a detected leak. Phoned ACF who helped me identify where leak was occurring. Within an hour Florian had visited, identified the issue and ordered replacemen... See more

Rated 5 out of 5 stars

Florin provided a fantastic service from start to finish when our boiler was on its last legs. Very honest by giving us a quote to repair and a quote to replace, he didn’t push either option on us.... See more

Rated 5 out of 5 stars

System boiler installed yesterday by Ben, who was lovely, explained what he was going to be doing and gave me a rough time of how long it would take. When it was completed he talked me though the b... See more

Company replied

Company details

  1. Gas Engineer
  2. Plumber

Written by the company

Local and friendly family run business ready to help with your plumbing, heating and gas problems. Just give us a call 😀


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(244)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and friendly!

I've been using ACF for a couple of years now and thankfully the reminder they set up got me in gear to sort our Boiler out.

Easy to book and a price that was HALF of what I've paid for with another company, I couldn't be happier!

Happy to recommend this professional and friendly company and will continue to use them going forward.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

New boiler installation

I had a stop notice put on my faulty boiler so was looking for quotes. Florin responded quickly and when he found out I was without water and heating he came out that same day. Very likeable and knowledgeable guy, took the time to talk me through options and solutions, and a quote arrived that evening which was very competitive.

Two days later, two of his team, Ben and Charlie, came out to do a conversion and install of a new combi boiler. Both great guys as well, worked hard and committed to getting us back up and running in 1 day.

All my certification arrived that same evening.

Delighted with the service I've received from this team.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient

Prompt, courteous and very efficient at finding and fixing the issue with my Baxi Boiler. Will recommend them for the simple fact that the company delivered as promised.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

I had a new combi boiler fitted and have to say the service was superb all round. From price to telephone communication everything was stress free and simple. Charlie and Ben the installers were extremely polite, friendly, efficient and consummate professionals and answered all my questions patiently. I really couldn't have asked for more and am more than happy. It's difficult for me to imagine anyone providing a better service. Thoroughly recommended.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fitted a new boiler in great time. Very polite workman and really helpful. Good standard of work and no mess.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Saved the day.

I called ACF when they opened this morning because my central heating had failed and the house was freezing!! I had a call back 30 minutes later from Florin to say he would be driving past in 10 minutes.
He had been in and replaced the problem part- we had heating again by 9:30am. If that isn’t a 5 start service, I have no idea what is! Thank you ACF.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

I can highly recommend ACF. They removed an old back boiler, installed a new boiler and flushed out the old system. They did a great job. They were reasonably priced and extremely efficient and clean. I cannot speak highly enough of the team, from getting the quote from Florin to Ben and Charlie installing. It was a pleasure having them in the house. Polite, clean, efficient and just lovely lads. Will definitely be using these again and recommending to friends and family.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

ACF Service

Always arrives on time and keeps you up to date on any changes to timings.
Professional service provided and no hidden extras.
Would recommend ACF to other uses.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional

Very Professional, The Installation team was great they came out quickly and as arranged, they liaised with a family member for me as I was not at the property, I didn't have to worry about anything. The workmanship was excellent. Would highly recommend.

January 11, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look