ACF Plumbing and Heating LimitedReviews 

244
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have used ACF for our own boiler, plumbing etc for several years. Recently Florin, has fitted a new boiler for my mum in law. He has also provided a gas certificate for a house sale of my parents... See more

Rated 5 out of 5 stars

Got a notification from Anglian Water of a detected leak. Phoned ACF who helped me identify where leak was occurring. Within an hour Florian had visited, identified the issue and ordered replacemen... See more

Rated 5 out of 5 stars

Florin provided a fantastic service from start to finish when our boiler was on its last legs. Very honest by giving us a quote to repair and a quote to replace, he didn’t push either option on us.... See more

Rated 5 out of 5 stars

System boiler installed yesterday by Ben, who was lovely, explained what he was going to be doing and gave me a rough time of how long it would take. When it was completed he talked me though the b... See more

Company replied

Company details

  1. Gas Engineer
  2. Plumber

Written by the company

Local and friendly family run business ready to help with your plumbing, heating and gas problems. Just give us a call 😀


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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No history of asking for reviews

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4.9

All reviews

(244)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fully informed service

Excellent service from booking a service to completion, informed throughout the days leading to the service, pleasant manner from the engineer well done

August 29, 2024
Unprompted review
ACF Plumbing and Heating Limited logo

Reply from ACF Plumbing and Heating Limited

Thank you so much for taking the time to share such wonderful feedback! We’re thrilled to hear that your experience with ACF Plumbing and Heating was so positive.

Rated 5 out of 5 stars

Extremely straightforward to book…

Extremely straightforward to book service, prompt return call, spoke to human being every time! All I dealt with in company were consistently courteous and friendly. Arrived on time, as have hearing loss called so I was aware of his arrival. Efficient and thorough service with all checks completed. I feel complete trust in service, will definitely use again.

August 30, 2024
Unprompted review
ACF Plumbing and Heating Limited logo

Reply from ACF Plumbing and Heating Limited

Thank you so much for taking the time to share such wonderful feedback! We’re thrilled to hear that your experience with ACF Plumbing and Heating was so positive.

Rated 4 out of 5 stars

Competent and professional service

Engineer was a bit late but apologised. I deducted a star for lateness. He showed great respect for my home. Worked efficiently and was amiable and professional throughout. I would definitely recommend.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Great company that we always use. Knowledgeable, quick and great customer service. Highly recommend.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Annual gas service

Every year I do this procedure for my safety. This year it was Ben, polite person and a competent specialist, thanks to him and the team behind it, which carries out a well-organized activity.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

Ben from ACF Plumbing and heating did our annual boiler service today and not only was the service on offer with a £15 discount, the service was top class. You got a text confirmation to say when to expect Ben and then a further text to say when he was on his way with a live tracking link. Ben was very polite and friendly. Highly recommend ACF to others

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had my annual boiler service…

I recently had my annual boiler service carried out by ACF Plumbing and Heating, and I couldn’t be more satisfied. The technician was prompt, professional, and thorough in their work. They took the time to explain what was being done and ensured everything was functioning perfectly. The service was efficient, and my boiler is running smoothly. I highly recommend ACF Plumbing and Heating for their reliable and top-notch service.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

First class service

I have been using Florin and his team for 5 years and have always been pleased. Florin upgraded my old central heating system and his team have serviced the boiler ever since. First class service and can highly recommend

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

The engineers were very thorough and…

The engineers were very thorough and professional, approaching their work with pride, and consideration. Every aspect of the work was undertaken, and no short measures were used. The work was completed entirely to my satisfaction and I have no hesitation in recommending this company to other customers seeking the services of a competent plumber to deal with any aspect of their plumbing requirements. A very competitive quote was offered to complete the work, when compared to the rivals in the same industry.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

New Boiler Conversion

Organising a quote from Florin, very professional and thorough, detailing my requirements and answering all my questions to booking the date, very easy and reassuring.

Ben and Charlie arrived to carry out the work, very professional, friendly and considerate throughout. Talked me through the process and detailed the plan of work to be carried out over the two days. Once completed, tidy up and cleaned all the work areas.

Really happy with the work and the new boiler. Ordered a new part for the shower, this is still pending, but have every confidence they will get the new unit installed in the following days.

April 25, 2024
Unprompted review

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