Appointments were kept, delays were notified as they happened, extremely polite, helpful installer, who made sure everything was working before he left. He also advised us that we could contact him in... See more
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Website misleading. Advertised free installation if you took out a 1 year contract but this is only the case if you have a Scottish Government Voucher. This was not advertised on the website. Since re... See more
The engineer made a good survey of the house and best signal location. The equipment and wiring was done quickly, professionally and completed a tidy job. Setting to work was explained and s... See more
Very quick fitting and communication. We can't get the 50mb which is the only downside for us but that is a function of our position rather than a fault of the company. The engineer was great, very fr... See more
Company details
Written by the company
Acorn Broadband offers high speed wireless internet throughout the Highlands in Scotland reaching some of the most remote areas possible!. An open door of possibilities, education, employment and of course entertainment. The possibilities are simply endless!
Contact info
Naver House, Naver Rd, Thurso, KW14 7QA, Thurso, United Kingdom
- 0184 753 5001
- darragh@acornbroadband.com
- acornbroadband.com
4.4
Excellent
57 reviews
Hasn’t replied to negative reviews
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Brilliant so far
Easy to order, excellent service. Installation was completed when we were told it would be done & by such a friendly helpful and competent man. Billed on time & ooh such an improvement in BT.
July 26, 2024
Excellent customers service
July 26, 2024
Excellent service from beginning to…
Excellent service from beginning to end. Wish we’d gone to Acorn much sooner
June 28, 2024
Excellent service
May 23, 2024
Neil was exceptional 👏
Good communication, especially from Neil your installation engineer, he was polite, hard-working and very professional.
The system is working well so far.
Thank you 😊
May 1, 2024
From start to finish the process was…
From start to finish the process was quick and easy.
The engineer was absolutely fantastic, professional, polite and had us hooked up in a matter of hours, this includes installing the dish and everything.
Fantastic service, excellent company and at last really good broadband in a very rural area.
April 29, 2024
Reliable fast and stable broadband
Reliable fast and stable broadband. Quick to inform and solve any problems. Definitely recommend.
April 23, 2024
Top Service
From the moment I submitted my enquiry to the completion of the install, Acorn Broadband were fab. Special mention to the engineer Neil who ensured I got the best signal possible. He was incredibly helpful and a great ambassador for the company.
March 20, 2024
Quick and tidy
Quick, tidy installation. Now have internet at 10 times my previous speed!
February 26, 2024
very prompt turning on the service when…
very prompt turning on the service when I needed it most. Email correspondence always timely and polite
January 26, 2024
The install was straightforward
The install was straightforward, I went for the 30 speed package, but I cannot get more than 9, engineer still working at it, the bad weather didn’t help.
January 17, 2024
Excellence from the whole team
I found them extremely helpful. Great communication and the installer arrived on time and it was quick and easy and working within two hours from arrival to departure. Great service
November 27, 2023
No hassle experience
No hassle getting fixed up, a quick phone call got the ball rolling. Arrangements were made for engineer to install and was up an running in no time .
November 14, 2023
I am really happy with the speed of the…
I am really happy with the speed of the broadband and the installation was quick into my house and well worth for money I will recommend to my family and friends
September 28, 2023
acorn broadband
got acorn broadband as the company i already had were getting slower and slower, so thought i would give acorn a try as they are local as well, didn't have to wait long to get it installed and it was up and running right away, after initial teething problems which were sorted out the next day i have no complaints so far, would recommend
August 21, 2023
Very fast and reliable
Very fast and reliable! We get about 27mb/s as our top speed, and we average in the low 20s. Which is a vast improvement on our 1mb/s previously! Couldn't recommend it enough for people out in the sticks like ourselves!
September 25, 2023
Excellent customer service
Excellent customer service, great install and very good broadband speeds.
August 20, 2023
Acorn broadband is just superb
Small dish fitted in a matter of days following switching my broadband supplier of 24 years. Super super fast broadband now, no contract should have done this years ago.
July 31, 2023
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