Acowebs Reviews 128

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, friendliness, and expertise in resolving issues quickly. Many people appreciate the quality and functionality of the products, finding them powerful, well-designed, and effective for their needs. The prompt response times from the support team are frequently mentioned, with many users noting that their inquiries were addressed efficiently and effectively, often with custom solutions. However, some customers also noted that they experienced delays in receiving support or encountered issues that took longer to resolve. A few people mentioned that they waited for weeks for a response, while others experienced problems with database bloat or plugin conflicts.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

Product

Clients share positive opinions on product quality and functionality. Many customers are very pleased with... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the support team for... See more

Website

Users describe positive interactions with website. Many reviewers praise the ease of use and flexibility of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a plugin for a client and needed some customization (some code snippet) for a special use case... Got 2 snippets immediately which solved my "problems" right away. Will definitely recommend... See more

Company replied

Rated 5 out of 5 stars

I’ve tried two plugins from Acowebs, Addon plugin and Deposits & partial payments, and I’m really impressed. Both have been solid and offering features exactly what I needed. The best part? Whenever... See more

Company replied

Rated 5 out of 5 stars

I have loved the freemium version of the product. When I had a project that could benefit from the pro version, I had an issue arise during setup. Staff quickly helped me resolve the issue, which wa... See more

Rated 5 out of 5 stars

Product Addons has completely changed the way I sell products online. It’s intuitive, flexible, and works flawlessly with my store setup. I was able to create custom options in minutes – no coding nee... See more

Company replied


Company details

Written by the company

An award-winning team of WordPress & Shopify developers


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent support and great…

Excellent support and great functionality!

I’m extremely satisfied with Acowebs! The app works perfectly and delivers exactly what it promises. I had a specific request regarding badge display, and the support team was outstanding — fast, attentive, and professional. They resolved my issue with great care and attention to detail.

I highly recommend Acowebs, both for the quality of the app and the excellent customer support.
Thank you, Acowebs!

August 1, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Bernardo,

Thank you so much for your thoughtful feedback! We’re truly happy to hear that the app met your expectations and that our support team could assist you effectively. Your recommendation means a lot to us. We're committed to delivering both quality products and dedicated customer service. Thanks again for choosing Acowebs!

-Team Acowebs

Rated 5 out of 5 stars

The Plugin I always dreamed off

Even in times of AI, Google & Co., nothing beats the support of real experts.
This plugin has been the foundation of our webshop for over 4 years – and it's still evolving and getting better.
Thank you for your outstanding service!

July 31, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Tom,

Thank you for your kind words and continued trust over the years. It's incredibly rewarding to know that our support and ongoing improvements continue to meet your expectations. We truly appreciate your support!

-Team Acowebs

Rated 5 out of 5 stars

nice experience

July 29, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

Thank you! We’re glad you had a nice experience with our team. We're always here to help whenever you need us.

-Team Acowebs

Rated 5 out of 5 stars

Their customer support is really great

Their customer support is really great. They are helpful and quick.

July 24, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

Thank you for the kind words! We're glad to hear that our support team was helpful and quick. We're always here to assist you whenever you need us.

-Team Acowebs

Rated 5 out of 5 stars

Good plugin

Good plugin, Very customable I love it
professional support
really recomend it

July 22, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

Thank you so much for your kind words! It’s great to know our support was helpful . We truly appreciate your recommendation!

-Team Acowebs

Rated 5 out of 5 stars

Friendly, Quick, Helpful.

The support I received to make sure the application was 100% working on my website, was wonderful. Friendly, Quick, Helpful.

July 21, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

Thank you for the great feedback! We're glad our support team could assist you quickly. We truly appreciate your recommendation!

Thanks!
Team Acowebs

Rated 5 out of 5 stars

The customer support help us fast to…

The customer support help us fast to solve and issue with our campaign. I totally recommend it.

July 17, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello ,

Thank you so much for your kind words! We’re glad to hear our support team could help you quickly. Your recommendation means a lot to us!

-Team Acowebs

Rated 5 out of 5 stars

Very fast chat reply

Very fast chat reply, and very clear instructions to apply the required changes. Thank you.

July 18, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Gary,

Thank you for your kind words! We're glad we could assist you . Your support is greatly appreciated!

-Team Acowebs

Rated 5 out of 5 stars

great experience

great support. kind people. nice products. go ahead with them with no doubt :)

July 16, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello ,

Thank you so much for the kind words! We’re really happy to hear that you had a great experience with our team and products. Your support means a lot to us!

-Team Acowebs

Rated 5 out of 5 stars

Great plugin with excellent support

The Product Add-Ons plugin has been a great addition to our clients ecommerce store and provides all the functionality we needed. And when we had an issue the support team were really responsive and got this resolved for us super quickly. Would definitely recommend, and will use again for future projects.

July 14, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Kelly

Thank you for the wonderful feedback! We're glad to hear the Product Add-Ons plugin met your expectations also to know our support team was able to assist you promptly. We truly appreciate your recommendation and look forward to being part of your future projects!

- Team Acowebs

Rated 5 out of 5 stars

Excellent and responsive support

We’ve had a very positive experience with Acowebs. Their support team responded quickly and provided clear, effective assistance. It’s great to see a plugin provider that takes support seriously and helps resolve issues without delay. Highly recommended!

July 10, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello ,

Thank you so much for the kind words! We're really glad to hear you had a positive experience with our support team. Your recommendation means a lot to us!

- Team Acowebs

Rated 5 out of 5 stars

Excellent support and great plugin

The support has been so far excellent, communication is fast and they are focused on solving the problem. I can highly recommend the plugin and the support!

July 4, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

Thank you for the great feedback!
We’re glad to know you’ve had a positive experience with our support team and the plugin. Your recommendation means a lot to us

-Team Acowebs

Rated 5 out of 5 stars

Absolutely Essential for Any WooCommerce Shop

Product Addons has completely changed the way I sell products online. It’s intuitive, flexible, and works flawlessly with my store setup. I was able to create custom options in minutes – no coding needed. Support was also very helpful and responsive. A must-have plugin for serious WooCommerce users!

July 1, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

Thank you for your kind words!
We’re glad to hear you had a great experience with both the plugin and our support team. Your feedback means a lot to us and helps us keep improving.

- Team Acowebs

Rated 5 out of 5 stars

Quick Support

Very happy with Acowebs! The support team was super friendly and responded quickly with helpful tips to solve my issue. Overall, I’m very satisfied – great customer service and a solid plugin!

June 24, 2025
Acowebs logo

Reply from Acowebs

Hello,

Thank you so much for the kind words!
We're really glad to hear that you’re happy with our plugin and support team. Helping you out quickly and clearly is always our priority.

-Team Acowebs

Rated 5 out of 5 stars

Excellent support

Excellent support! Quick and helpful resolution

June 30, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Sally,

Thank you for your feedback! We’re glad to hear that you had a quick and helpful experience with our support team. We’re always here to assist you whenever needed.

- Team Acowebs

Rated 5 out of 5 stars

We had a small issue and the support fixed it.

We had a small issue, but the support quickly took action and helped us. Thanks for the great plugin and support.

June 26, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

Thank you for the kind words. Glad we could help! Feel free to reach out anytime you need assistance.

- Team Acowebs

Rated 5 out of 5 stars

Great plugin & support.

We use their deposits and partial payments plugin on our site. Its a fantastic solution for allowing customers to start lay-bys for our jewellery and watches.

The support is really helpful and responsive and have helped us out with some custom code to make it fit better with our theme.

June 26, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

It’s great to know that our support team could assist with the customizations needed to match your theme. We truly appreciate your trust and look forward to supporting you whenever needed.

- Team Acowebs

Rated 5 out of 5 stars

The team are always great when there…

The team are always great when there are things that need explaining, updating or fixing!

June 25, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Dean,

Thank you so much for the wonderful feedback! We're happy to know that our team has been able to assist you whenever needed. We're always here to help .

-Team Acowebs

Rated 5 out of 5 stars

The support team is really helpful and…

The support team is really helpful and knowledgeable

June 12, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Remy,

Thank you for your kind words! We're glad to hear that our support team could assist you. We’re always here to help whenever you need.

-Team Acowebs

Rated 5 out of 5 stars

Great Plugin with Fast, Helpful Support

I've implemented the "Checkout Field Editor and Manager for WooCommerce" plugin on two of my clients' websites, and it's been excellent. I'm especially impressed with the support team, they’re quick to respond and very helpful. I ran into an issue integrating it with the YayMail plugin, and their support guided me through the solution step by step.

June 18, 2025
Acowebs logo

Reply from Acowebs

Hello,

Thank you for your feedback. Glad to hear the plugin is working well for you and that our support could assist. Feel free to reach out anytime if you need further help.

- Team Acowebs

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