Just got off the phone with Costco Citibank. They are receiving HUNDREDS of calls regarding ACQRA (second word varies) followed by HK (Hong Kong) This website receives thousands of dollars for multi... See more
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See what reviewers are saying
Mysterious transaction appeared for NZ84.49 overnight. The merchant was listed as Lembeem Kwun HKG for whom I canot find any details online. Clearly a scam, and although it may not be Acqra, they are... See more
Company replied
Acura , Is a scam , ordered a watch from a company called Swiss watch gallery discounts gave me a tracking number with 17 Track Then it said it was delivered to me 5 weeks later it wasn’t On... See more
Company replied
I too have just fallen victim to these scammers although mine was for flooring after searching the internet for it! So you can’t even trust websites outside of Facebook and instagram! It’s really sad... See more
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Company details
Written by the company
Acqra Payment Solutions is a leading payment service provider dedicated to being your trusted partner in the realm of online transactions. we specialize in managing approved transactions and client orders, enabling businesses to operate smoothly in the digital marketplace. While we facilitate the payment process, we maintain a strict focus on our role as a service provider and do not interfere in or bear responsibility for our clients' core operations. In the rare event of encountering issues with a purchased product or service, or if you suspect any fraudulent activity, we encourage you to contact the original merchant directly or reach out to your credit card issuing bank for any necessary chargeback procedures.
Contact info
Rm 1202, Delta House, 3 On Yiu Street, , 00000, Shatin, NT, Hong Kong
- george.to@acqra.com
- acqra.com
1.3
Bad
156 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I GOT SCAMMED RIGHT AFTER I USED MY…
I GOT SCAMMED RIGHT AFTER I USED MY CARD FOR A HOTEL DEPOSIT IN OTTAWA--WYNDHAM RESORTS
November 8, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
I got scammed also this company
I got scammed also this company. No idea where they got my credit card details but they charged just under 80 euros 76 and something like that for no reason...
November 25, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
got an unauthorized charge of $82…
got an unauthorized charge of $82 today, out of nowhere, this merchant is only being used by the scammers to charge fraudualent and unauthorized charges.
Discripter Name: AXXALR Kwun, Should be banned permananently.
November 25, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
Fraundsters
This company has committed fraud by somehow accessing my account and set up monthly payments. They tried to take £64.99 and set it up monthly. I’m no business owner and certainly no reason to set up payments with them. Thankfully my bank contacted me straight away and blocked my account until I receive a new card. This company does not deserve custom, they’re dishonest and Theifs
November 24, 2024
Unprompted review
Reply from acqra.com
Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
Was fraudulent charged
Was fraudulent charged, would love to know how they got my card number.
November 23, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
Indd oplichters.
Indd oplichters.
2 weegschalen besteld nooit aan gekomen.
7 nov en 13 nov besteld niks binnen gehad...
I ordered two scales but they never arrived
7 and 13 off nov I never get it
November 7, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
I got a message from bank about…
I got a message from bank about deduction of $74.75 , don't know how and why , merchant name was
ACQRA *AXXALR, I have disputed , let's see what happens
November 21, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
I was charged $78.00 for nothing
I was charged $78.00 for nothing, this came as a surprise, happy my bank denied the charge.
November 22, 2024
Unprompted review
Reply from acqra.com
Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
Caution Buying from Bird Deals.com / BirdHousesandBaths.com
Caution and update. I purchased a bird feeder from BirdHousesandBaths.com (BHandB) and my credit card was charged a different amount than the order total. Nothing matches up! Have not received the product or reply. I have disputed the transaction with the credit card but I think the funds went through already.
*the reply email: noreply@hfdepotsales dotcom and support@produitbebesoldes dotcom
*the company name on the charge: ACQRA *sanjifenrun NT HK
I googled the (BHandB) website name to see if was legit and it did not show up as a scam site. When I googled bird feeder and clicked on the one I wanted, it lead me to (BHandB.com) and I completed the purchase. I was checking status of the order and reviewing my "order confirmation" email and noticed some red flags. Luckily, I did a screen shot of my order and now see that the website became bird-deals.com instead of the (BHandB) so the SCAM SITE IS bird-deals.com If you are looking to buy one or maybe anything on the internet, go directly to the site and not click on the image/item you find in google.
November 16, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
ACQRA *LEEBEEM SCAM
My credit card company stopped payment of £75.83 being taken from my credit card by ACQRA *LEEBEEM ( This is what the scam attempted transaction was called). I had no knowledge at all regarding what this payment is for or how they got my Credit Card number. ACQRA l will not respond to you if you message me on here. From reviews on line ACQRA get a negative score and also maybe a front for Yealdeal. The company is also based in China
November 22, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
Ordered 3 pairs of trainers a month…
Ordered 3 pairs of trainers a month ago nothing has arrived price paid was converted from dollars really annoyed nothing here
October 27, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more in English about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
I just noticed a transaction to acqra…
I just noticed a transaction to acqra lembeem on my account which I haven't authorised, neither made any purchases from this company. Luckily the transaction was declined by my bank. I reported this fraudulent transaction!
November 21, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
it's a definate scam
October 8, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
I too have just fallen victim to these…
I too have just fallen victim to these scammers although mine was for flooring after searching the internet for it! So you can’t even trust websites outside of Facebook and instagram! It’s really sad how many of these fraudulent sites I come across every single day! You can’t trust anything anymore! I also feel Facebook should be held accountable for allowing these scammers to advertise on their app! It’s bullshit!
November 17, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
I order some products from facebook …
I order some products from facebook with using this but didn't got any mail or anything ... now i am really confused about this app . Might be this is a fake account.. can't see my order details even .. don't know i will get my purcle or not .. super confused
November 15, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
SCAMMERS!!!
SCAMMERS!!!
I didn’t even order or buy anything from this “site” and they tried to debit money from my bank account.
November 12, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
Their customer service helped me…
Their customer service helped me recover the money that was supposed to be lost from buying a pair of sneakers from a suspected scamming site on Facebook. Good job!
November 8, 2024
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
Bought a Christmas tree. They took £25 more than the cost. They also took £1.49 currency charge.
The goods have not turned been delivered. There is no way to contact them. The site I bought from pretended to be Argos, then the emails came from WeRChristmas, both reputable sites.
When I contacted these sites with the order number I was advised to contact my bank as it was a scam. The bank confirmed this.
November 2, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
This is a scam and I never used this
This is a scam and I never used this. Trying to get 79 from my card
November 7, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
Scam
I never have been on this website and didn't make any orders on any new website but I got deducted 79.19usd and my bank said it's deducted for this website so I blocked my cards but can't be refunded
November 6, 2024
Unprompted review
Reply from acqra.com
Thank you for contacting Acqra. Please tell us more about your queries if you have a problem regarding a particular payment issue by filling out our official inquiry form here:
https://share.hsforms.com/1ZU0H2HKOSvOMHUtuMrxlnArgjko
Please be patient as the investigation takes time. We will contact you if there are any updates regarding this particular payment issue.
N.B. Please note that Acqra functions solely as a payment service provider, managing approved transactions and client orders. We are not privy to, involved in, or responsible for any aspect of our clients' businesses. If you encounter issues with a purchased product, service, or suspect any fraudulent activity, kindly reach out to the original merchant or contact your credit card issuing bank directly for any necessary chargeback procedures.
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