Acssart Reviews 

832
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 810 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the official website is exceptionally simple to navigate, making the initial purchase process remarkably quick and efficient. Many buyers genuinely appreciate the straightforward steps required to select desired merchandise without encountering any unexpected complications. However, some reviewers expressed frustration with extra products appearing in their shopping carts during checkout. Some people also felt that certain items failed to meet quality expectations or arrived significantly later than originally anticipated. Despite these challenges, several shoppers consistently experienced prompt, highly accommodating customer service when requesting helpful assistance or refunds.

What people talk about most

Product

Users describe ambiguous interactions with product, as some customers are extremely happy, praising stylish... See more

Order

Reviewers mention ambiguous feedback about order, noting that while the ordering process is often perceived... See more

Delivery service

People report ambiguous experiences with delivery service, as some reviewers note that orders arrived quickly... See more

User experience

Reviewers highlight positive aspects of user experience, noting that ordering is very straightforward and the... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising the fast, responsive replies... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The ordering process was a little confusing. In my order, there was an order for a March necklace, which I know I did not click on. I feel I was taken advantage of when ordering and it might have be... See more

Company replied

Rated 4 out of 5 stars

While I think product is good and yet to receive it. I use online shopping because it is easy but this actually another item in order that I didn’t order. I have contacted customer service to see if... See more

Company replied

Rated 3 out of 5 stars

Initially, the button for my choice wouldn’t work. I then realized that I had to actively deselect the most popular choice, before I could choose my own.

Company replied

Rated 4 out of 5 stars

The website was easy, choosing which product I wanted was simple. I intended to order three necklaces, one for myself and two more for my sisters. When reviewing my order this morning, I found I had... See more

Company replied


Company details

Written by the company

A team of young, passionate and visionary people. Acssart is a small but cutting-edge company dedicated to Best Gadgets, Fashion Wears, Tools & Home improvement. Our goal is to position Acssart as the online service leader. Trust our team of experts to help you stay ahead of the curve, and always be on the cutting edge of technology. Join our product revolution as we continuously challenge what is possible in your life and help bring awesomeness worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

832 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(832)

810 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was very easy to order

It was very easy to order. Receiving updates on when my package has shipped.

August 28, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Madeleine M.,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Easy to purchase and find what I wanted.

August 28, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Gary Wylie,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Fast and easy

Fast and easy

August 29, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Raymond Hill,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

The ease of ordering was the greatest…

The ease of ordering was the greatest part of the transaction.

August 27, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Floyd,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Ease of doing business

Ease of doing business.
Seamless process!
David Hare

August 26, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear David Hare,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Needed to cancel an order that was…

Needed to cancel an order that was being sent to an old address, the representative cancelled the order quickly and refunded the purchase.

August 26, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Jamie Marchessault,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

Went smooth

Went smooth. Only concern is I unable to log back in and track my order. I have the emails and confirmation but hoping to get a tracking number and the delivery company

August 25, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Ed Hynes,
Thank you so much for taking the time to leave us a 4-star review.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Rated 5 out of 5 stars

I am very happy with the attention they…

I am very happy with the attention they gave me to solve my problem. It was very fast. I am happy with the product as well.

Virginia Reid

August 22, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Virginia Reid,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Invalid email address for ACSSART provided

Email promised a code for FREE SHIPPING would be sent to me once I entered my review. This didn't happen and when I attempted to send an email to ACSSART inquiring about the code, the email was kicked back as an invalid email address.

August 27, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear R CLARK,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Rated 1 out of 5 stars

Ordered the cloth changing mopping and…

Ordered the cloth changing mopping and it was ok if it was for a dolls house so small take long time to clean anything . Emailed and told them quickly returned my email and said I would recieve full refund . Waiting on refund I hope it happens

August 17, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Debbie Moxham,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

It was very easy

August 25, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear MaryJane Cosden,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Very easy to use and understand

August 25, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Julian,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

Honestly

Honestly, it's super easy to use they have great items and their website has a variety of options.

July 9, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Maddox Sterling,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 2 out of 5 stars

easy check out processing card glitchy…

easy check out processing card glitchy and i was charged gkr a whole additional set of items i did not wnat. pretty sneaky.

August 24, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Rated 5 out of 5 stars

Even though the delivery of the product…

Even though the delivery of the product never made it to us, the efficiency of the refund was excellent. There was no hassle and your support and service far exceeded our expectations. Perhaps a more reliable delivery service would avoid this problem in the future.

August 14, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear DGM,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Amazing Customer Service

I had mistakenly double ordered my item. I sent an email and Kaus from customer service was quick to reply and assisted me with my refund. From placing my order, correspondence and my refund received into my bank account was under 48hours. Amazing service!! Thank you again Kaus for your assistance. Cheers Linda

August 23, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Linda Cale,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate. Can't wait for it to arrive.

August 24, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Janet Freniere,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Easy as can be

Easy as can be. Looking forward to arrival poached eggs from microwave

August 24, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear David,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Very very easy

Very very easy

August 23, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear Stewart Siegel,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I bought a 3 re-chargeable sensor LED…

I bought a 3 re-chargeable sensor LED lights October 2025 and one of them stopped working in June 2026. It would not work without being plugged in to power. I contacted Accsart to get a replacement under warranty and despite several emails I did not receive a response so I lodged a complaint with Consumer & Business Affairs in South Australia. Doesn't even rate one star.

June 24, 2026
Unprompted review
Acssart logo

Reply from Acssart

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

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