Hopeless. Poor quality, rotten fish, weights less than advertised with no price adjustment. Tried emailing and telephoning with no response. Avoid these people.
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See what reviewers are saying
I have had a great experience ordering from this store. All my items were packed nicely and you can see the care and attention to detail this company possess. The little complementary gifts are lovely... See more
I did not receive the items as I've ordered. I ordered whole nutmegs and received nutmeg extract. I ordered 2 rose water extract and received 1, also I ordered 2 almond essence and received 3.... See more
Ordered 3 X of the same item, got an email a few days later saying that they don't have it in stock, offering either to wait a few more days or to get a refund. I've agreed to wait. Few days later got... See more
Company details
Information provided by various external sources
At the Afro Caribbean [AC] Superstore we embarked on our mission to create a professional platform to service customers looking for Afro Caribbean products;
Contact info
United Kingdom
- acstore.co.uk
Hopeless
Hopeless. Poor quality, rotten fish, weights less than advertised with no price adjustment. Tried emailing and telephoning with no response. Avoid these people.
April 7, 2025
Unprompted review
I have order something since the…
I have order something since the 4/04/2024 and was told it would arrive the next day but up till today, I have not received an email of concern or my delivery. Tried to call but the number is not even connecting. Please do better Afrobuy!!!!
April 18, 2024
Unprompted review
no order cant get hold of them i want a…
no order cant get hold of them i want a refund
December 11, 2022
Unprompted review
It's a Scam, Do not buy from them.
This is by far the worst Online Store I have ever come across. Please stay away from them. They are scammers. They will take your money without any Intention of delivering your item. DO NOT Buy from them. SCAMMERS, SCAMMERS, SCAMMERS!
May 17, 2022
Unprompted review
This has been hellish
This has been hellish. Ordered 8 items and after a long weight and having paid exorbitant shipping cost I have only received one of the products in a broken box. I have contacted these charlatans by phone and the voicemail is full, almost like they are no longer in business. I have WhatsApp'd and as of yet have not heard a peep. I will under no circumstances order from them again. I now have to see how I can get my refund on the rest of my items. Please no one should order from them. As you can see they do not even bother to respond to the negative posts from their own customer anymore. What a complete devaster!!!
February 10, 2022
Unprompted review
Not great
I placed my order on 9th. On 15th an updated email said my order is on the way. It’s the 30th and I have not received my order.
December 30, 2020
I did not receive the items as I've…
I did not receive the items as I've ordered. I ordered whole nutmegs and received nutmeg extract. I ordered 2 rose water extract and received 1, also I ordered 2 almond essence and received 3. I left a response in your comment box as there wasn't a contact number, but no one got back to me. I was very disappointed 😞.
Sonia
December 24, 2020
Splendid service just at my fingertips
Splendid service just at my fingertips. Loving the variety of goods that I can purchase which some take me right back to my childhood in the West Indies - love you guys - keep up the good service - amazing! Jacks
December 22, 2020
Caring and Professional
A professional service, kept me informed of delivery delay and order arrived as promised. After searching everywhere for my favourite moisturiser, I'm happy I have discovered Afro Caribbean and I will be back!
December 22, 2020
Easy ordering - quick delivery - good quality - great product
December 22, 2020
The website was easy to use
The website was easy to use. And I got my order very quickly.
December 19, 2020
Excellent quality
December 17, 2020
Didn't receive my order.
December 17, 2020
Disorganised and rubbish service
Ordered 3 X of the same item, got an email a few days later saying that they don't have it in stock, offering either to wait a few more days or to get a refund. I've agreed to wait. Few days later got an invoice showing that they've sent 2 items and made a refund for the third one without asking me. The reason why I've bought the items from them was because the items were slightly cheaper but with £8 shipping cost spread over 2 instead of 3 items they end up more expensive. Rubbish service.
December 12, 2020
Fantastic service
Fantastic service. Prompt delivery. Will definitely order from again.
December 8, 2020
Excellent communication
Excellent communication. Food fresh. Will definitely re-order
December 4, 2020
ABSOLUTELY RELIABLE AND DELIVERY IS…
ABSOLUTELY RELIABLE AND DELIVERY IS VERY SPOT ON...WILL SHOP WITH THEM AGAIN AND DO RECOMMEND THEM TO OTHERS...
December 1, 2020
Thanks for a great purchase!
Great website, ordered coffee and the product is great. Really fast delivery too. Definitely recommend.
November 27, 2020
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