Active Mortgages Reviews 315

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, friendly, and helpful approach, making complex processes feel comfortable and easy. The service is frequently highlighted as exceptional, with many appreciating the personalized guidance and clear explanations provided throughout their journey. People are particularly impressed with the prompt response times and the smooth user experience, noting that the team is always available to answer questions and keep them updated. Reviewers often mention feeling supported and at ease, even during potentially stressful situations, thanks to the staff's dedication and efficiency.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and clear... See more

Customer service

Reviewers consistently express high satisfaction with customer service, highlighting the professionalism,... See more

Response time

People report positive experiences with response times. Customers consistently praise the speed and... See more

User experience

Customers had positive experiences with the user experience. Many reviewers highlighted the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more

Rated 5 out of 5 stars

As first-time buyers, it was an incredible smooth and supportive journey working with Daniel Knott. He guided us through the process and explained the jargon so it made complete sense to us. Dan was... See more

Rated 5 out of 5 stars

Danny helped us secure a mortgage on our dream home. He guided us through every step of the process and supported us through the transition of my partner becoming self-employed, making it possible f... See more


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

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Rated 5 out of 5 stars

Mr Murray the efficient

Jamie Murray is absolutely top of his game, his ability to ensure a product is right for his customers is second to none and his diligence in finding the best rates means he'll easily beat any other mortgage advisor.

Pleasant, polite, punctual and professional. What more can you ask for.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Anxious First Time Buyer

As first-time buyers, my husband and I were quite anxious about the mortgage process, especially since we had only been in our new jobs for a couple of months. Dan Knott has been absolutely fantastic from start to finish. He took the time to explain every step clearly and made sure we understood all our options.

What stood out the most was how patient and reassuring he was throughout the process. Dan was always available to answer our questions and made us feel completely at ease during what could have been a very stressful time. Thanks to his support and guidance, buying our first home felt so much easier and far less daunting than we expected.

We 100% recommend Dan to anyone looking for a knowledgeable, supportive, and genuinely caring mortgage advisor.

October 24, 2025
Rated 5 out of 5 stars

I cannot recommend Ian highly enough

I cannot recommend Ian highly enough, he has been so helpful and responsive in supporting me through the whole process! He has been so patient and he was able to explain everything to me really clearly. He’s made everything feel manageable and I wish everyone could be as kind and as efficient as him! Thank you!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ian Brett

Ian Brett has handled our mortgage process and has been very helpful at every stage. Being FTB he has been brilliant walking us through the steps and delivering our mortgage. I would highly recommend Ian for anyone looking for an advisor.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Super straight forward

Super straight forward
Our two year fixed mortgage was coming to an end. Dan reached out to us with plenty of notice to arrange a chat. Found us the best deal we could get and locked us in at a much more favourable rate for a 5 year fixed. Took away all the stress and didn’t cost us anymore than it would have without his help. Win win. Thanks for the help Dan, speak to you in 4 years 9 months time to do it again

October 2, 2025
Rated 5 out of 5 stars

Fantastic

It was a great experience with mortgage wallet as it informed us step by step, keeper in loop about stages of mortgage. Mortgage advisor was amazing with all the information received.

September 24, 2025
Rated 5 out of 5 stars

Ian is great!

Ian has been super responsive, organised and professional during this process!! Highly recommend.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

We had a great experience with Active Mortgages! Dan was professional, responsive, and took the time to really understand our situation. Communication was excellent—he was flexible and accommodated our schedule, guiding us through every step of the process clearly and patiently. We would highly recommend Active Mortgages!

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

We can’t recommend Daniel Knott enough

We can’t recommend Daniel Knott enough, he has been brilliant from the start! Very approachable and always takes the time to answer any questions quickly and clearly, and ensured we understood each step of the process, which made the whole experience a lot less stressful. We couldn’t have asked for better support and will happily recommend Dan to anyone looking for an advisor!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dan

Highly recommend Dan, explained everything in detail, answered any questions we had and made us feel at ease throughout the full process in deciding the right mortgage for us.

August 1, 2025
Rated 5 out of 5 stars

Jamie and Zoe what a team

Jamie and Zoe what a team! Got our mortgage sorted in record time. Their professionalism and knowledge was outstanding. Will be working with them again soon on our next HMO.

July 30, 2025
Rated 5 out of 5 stars

Great Service

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and helpful. Couldn’t have asked for better support, highly recommend!

July 21, 2025
Unprompted review

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