Active Mortgages Reviews 315

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly approach, making the mortgage process feel comfortable and easy. Many people highlight the excellent service, noting how the team guides them through every step, explains jargon clearly, and provides valuable advice. Reviewers frequently commend the customer service for being responsive and efficient, with quick replies to questions and updates throughout the process. People also appreciate the smooth user experience, emphasizing how the company reduces stress and makes the journey straightforward, even for first-time buyers or those with unique financial situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, transparency, and... See more

Response time

Users describe positive interactions with response times. Customers consistently highlight the speed of work,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Danny helped us secure a mortgage on our dream home. He guided us through every step of the process and supported us through the transition of my partner becoming self-employed, making it possible f... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

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Rated 5 out of 5 stars

Active Mortgages - Outstanding…

I found Active Mortgages to be a most helpful and knowledgeable organisation. They kept me informed of the process every step of the way and were always available for advice and help. My Broker was extremely professional and my mortgage was acquired in good time without a hitch. Many, many thanks Active Mortgage I am most happy with your service.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Sid Rana was exceptional and really…

Sid Rana was exceptional and really helped me with my specific needs. He was available to ask questions and very approachable. His knowledge and experience really shone throughout the application. I would thoroughly recommend his services.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

My Wife and I where kept up to date at…

My Wife and I where kept up to date at every step, no question was ever to daft, and we felt we where really being looked after. We received real honest advise about the reality of our financial situation, to allow us to make the best decision for our family.

February 12, 2025
Rated 5 out of 5 stars

Great Service ⭐️⭐️⭐️⭐️⭐️

I would highly recommend using Active Mortgages to anyone, especially if you’re a first time buyer like myself. Simon was extremely professional & helpful with any questions that I had & helped me secure my first mortgage. I can’t thank Simon enough as he really made the process stress free for me!

January 24, 2025
Rated 5 out of 5 stars

Dan The Stress Absorber

Dan has been great every step of the way. The stress that you experience in purchasing your first house is immense, but day has been there every step of the way to absorber that stress. He is a stress absorber. He has been professional, prompt and reliable. We would highly reccomend him to anyone.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Jamie and Zoe provided an excellent…

Jamie and Zoe provided an excellent service, ensuring I got the best deal (on a property that wasn't the most straightforward!) and was kept informed throughout the process - thanks team!!

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Quick & Efficient

Thank you to Jamie and his team - always a quick and efficient service. Will be happy to use their services again.

January 30, 2025
Rated 5 out of 5 stars

Amazing service for first time buyer

After hearing him run through mortgage advice for first-time buyers on a podcast, I wanted to work with Dan. The experience didn't disappoint. Our first meeting was straightforward which I appreciated. I left with a clear action plan on steps to take to prepare to get a decision in principle within my 6-8 months timescale. Within 6 months of our first meeting, I had a decision in principle, made an offer, and then had my mortgage approved. I'm grateful to Dan for helping me through the process and making it stress-free.

June 17, 2024
Rated 5 out of 5 stars

Highly recommended. Very professional and thorough

Sid Rana was my broker and I was highly impressed with his indepth knowledge and experience. Its my first time going through a remortgage and Sid was quick to respond to my many questions about the mortgage amd process. For once, I did not need to keep chasing for answers. Thanks you for all your advice, quidance and help throughout. I will definitely come back to at my next remortgage date.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

We wanted to take a moment to share our experience working with Ian as our mortgage advisor. Buying a property can be incredibly challenging, and we certainly faced our fair share of difficulties, including multiple rejections from banks during our mortgage application process. After trying three different mortgage advisors, we were fortunate enough to find Ian Brett.
From the very beginning, Ian made the entire process much clearer for us. He provided comprehensive information that helped us understand every step of buying a house. His expertise and guidance were invaluable, especially given our previous struggles.
What truly set Ian apart was his consistent communication. He was always in touch, guiding us through each stage and ensuring we felt supported. Thanks to his dedication and hard work, everything went smoothly in the end, and we were able to secure the mortgage we needed.
We are incredibly grateful for Ian's assistance and highly recommend him to anyone navigating the complexities of buying a home. Thank you mr Ian, for making this journey so much easier for us!

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Emma was an amazing mortgage advisor. I'm self employed and single and navigating getting the best deal in those circumstances was tricky. Emma was patient, friendly, professional and supportive throughout the process. She absolutely went above and beyond and I would recommend her to anyone wanting to engage in mortgage advice and services.

January 7, 2025
Rated 5 out of 5 stars

Sid was amazing at finding us a…

We have had a complete stress free time with active mortgages. Sid was amazing at finding us a suitable mortgage, always happy to help with any questions from start to the end. We would recommend to anyone! Thanks so much!

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Stress Free Experience

We had a great experience with Sid from Active Mortgages. He took the time to explain things to us in detail, go through all the stages and inform us as things were progressing. We are very happy with the service he has provided thus far. Highly recommended!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Just Brilliant

I have dealt with the team at Active Mortgage now on more than one occasion and the whole experience has been one of total professionalism and efficiency.
They have always given me great advice and organised thé best deal.
Thoroughly recommended.

October 15, 2024

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