Active Mortgages Reviews 315

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly approach, making the mortgage process feel comfortable and easy. Many people highlight the excellent service, noting how the team guides them through every step, explains jargon clearly, and provides valuable advice. Reviewers frequently commend the customer service for being responsive and efficient, with quick replies to questions and updates throughout the process. People also appreciate the smooth user experience, emphasizing how the company reduces stress and makes the journey straightforward, even for first-time buyers or those with unique financial situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, transparency, and... See more

Response time

Users describe positive interactions with response times. Customers consistently highlight the speed of work,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Danny helped us secure a mortgage on our dream home. He guided us through every step of the process and supported us through the transition of my partner becoming self-employed, making it possible f... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

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Rated 5 out of 5 stars

Daniel Knott

I had the pleasure of working with Daniel Knott during the process of securing my remortgage deal, and I couldn’t be happier with the experience. From the very beginning, he was incredibly knowledgeable and patient, taking the time to explain each step of the process in clear, simple terms. He made sure I understood all my options and helped me choose the best mortgage product for my situation. His attention to detail and commitment to finding the right solution for me was truly impressive. I felt supported and confident every step of the way. If you’re looking for a professional who genuinely cares about getting you the best deal, I highly recommend Daniel Knott.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Sid is an exceptional mortgage advisor…

Sid is an exceptional mortgage advisor who truly takes the time to ensure you fully understand every aspect of the process, allowing you to make the most informed decision possible. As first-time buyers, we felt fully supported throughout our journey. Sid’s guidance helped ease the worries and anxieties often associated with buying a home, and his approach was a stark contrast to other brokers who seemed rushed and primarily focused on payment.

If you’re a first-time buyer, I highly recommend Sid.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Dan from active…

I highly recommend Dan from active mortgages. He is very professional and couldn’t do enough for his clients! Dan has been a huge help throughout my mortgage application and has always gave me quick advice whenever I have needed it. Great service throughout!!!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Dan Knott _5 star Service

I first heard about Dan Knott when listening to some mortgage podcasts and how to navigate buying my first home. Dan has been a pleasure to work with during the house buying process. I can't recommend Dan enough to any potential first time buyers looking for a very experienced professional to hand hold you during the process.....Thanks Luke

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Dan Knott!

Dan Knott has been absolutely wonderful and we are so pleased that we decided to use Dan to help us buy our first home. He is so knowledgeable and patient, he responds to all of our questions and queries so quickly, and he really cares about making the process as smooth and stress free as possible. It's safe to say we could not have made our way through the process without his help and support. Thank you Dan!!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Expat Mortgage Broker - Simon Smillie

We would highly recommend Simon Smillie at Active who successfully secured a couple of expat mortgage deals for us. His knowledge of this niche market is exceptional and he was able to present a number of options to us which met our requirements. Simon was very responsive to our many emails and questions, extremely patient throughout and he expertly guided us through the whole process which was often tricky with one of us working overseas.
We can't thank Simon enough.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage advisor review

Daniel knott made everything very easy for me with doing a tremendous amount of work and effort to where I finally needed to be and it’s much appreciated I would recommend Daniel very highly for a great service and a tremendous amount of patience to get where u need to be achieving your goal to get a mortgage thanks you very much

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing broker!

I never write reviews but Daniel Knott really deserves one. He’s been dealing with all our insurances and mortgages multiple times. Always very communicative, explicit and kind, moving heaven and earth to find the best deals for us. These things have never been so stress-free than since we met him. Massive thank you! Definitely recommended!!

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

We honestly can’t recommend Dan enough!!

We honestly can’t recommend Dan enough!! We never thought we would be in a position to buy a house but Dan made that possible. It wasn’t an easy process but Dan never give up, constantly updating us throughout the process and kept us in the loop, which when buying your first house is very reassuring. He was amazing throughout the entire process, he told us straight what our possibilities were and what was achievable and I must say throughout the entire process he was the most reliable person to go to for the correct information!

We’ve been in the house for over a month now and we as a family are still in amazement that it’s actually ours, and that’s all down to the work put in by Dan. If you’re debating whether to use a broker than I genuinely wouldn’t recommend any else other than Dan.

Thank you for everything you done for me and my family, we can’t thank you enough!

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Dan came highly recommended through a…

Dan came highly recommended through a business associate and I can see why! His work ethic, attention to detail and knowledge of the industry evidently shows. Dan has ensured me and my wife's first home purchase was a pleasurable one. I highly recommend Dan to everyone considering a mortgage 🙌

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great service! 10/10

As a first time buyer I was quite apprehensive about the whole process but with the help of Dan, his expertise knowledge and patience, I was quickly put at ease. Dan was very reassuring and was only ever a phone call or an email away. I would without a doubt highly recommend him to anybody- 10/10 service! Thanks again Dan!

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Daniel was very helpful and patient to…

Daniel was very helpful and patient to guide me through the process as a first time buyer. He listened to my goals and provided me with the best advice peculiar to my situation. He was also very responsive and reassuring throughout the process. Would recommend!

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Dan Does Mortgages!

Using Dans services has been worth it's weight in gold. My circumstances been a Ltd company director made things more complex, but Dan Knott took his time to answer any questions I had clearly and thorughly and nothing was to much trouble.

He took a daunting and potentially tedious situation for me and made it very smooth sailing, securing my mortgage offer very quickly and helping to future proof myself with insurances.

I would gladly recommend him to family and friends without any hestitation. First class service and one I am very grateful for.

Many thanks Dan!

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Definitely would recommend!

Dan Knott made our whole mortgage process as smooth as possible and I wouldn’t hesitate in introducing him to any of my friends/family when they need a mortgage. We are first time buyers and Dan made sure he explained everything as simple as he could and really talked us through the entire process. I couldn’t recommend Dan high enough.

April 17, 2024
Unprompted review

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