Active Mortgages Reviews 316

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly approach, making the mortgage process feel comfortable and easy. Many people highlight the excellent service, noting how the team guides them through every step, explains jargon clearly, and provides valuable advice. Reviewers frequently commend the customer service for being responsive and efficient, with quick replies to questions and updates throughout the process. People also appreciate the smooth user experience, emphasizing how the company reduces stress and makes the journey straightforward, even for first-time buyers or those with unique financial situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, transparency, and... See more

Response time

Users describe positive interactions with response times. Customers consistently highlight the speed of work,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Danny helped us secure a mortgage on our dream home. He guided us through every step of the process and supported us through the transition of my partner becoming self-employed, making it possible f... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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Rated 5 out of 5 stars

5 star service

Very professional, helped us all the way through from start to finish with our mortgage a few years back, has just helped us again now, we would always return back to sid at active mortgages for any mortgage service, very quick at responding, we would highly recommend! 5 star service.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Sid

Our mortgage broker Sid Rana, was excellent throughout the process. Despite the frequent changes in interest rates and the withdrawal of mortgage products, he always ensured we were updated and worked exceptionally hard to secure us the best possible deal. His efforts on our behalf will save us thousands of pounds. We will forever be grateful to Sid for advocating for us, looking after us and guiding us through the purchase of our first property. His excellence is doubly impressive considering the current financial crisis.

June 28, 2023
Rated 5 out of 5 stars

Laura is an asset to Active Financial…

Laura is an asset to Active Financial and was able to support us when we were let down by another broker. I can’t recommend Gary, Laura and their team enough. Without their guidance and support, we’d have lost our dream home. Thank you again!

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Dan and First-time buyer

I was the first-time buyer and Dan helped me to find the best 5-year fixed term deal. Due to my residency circumstance, just two High Street banks were able to give me a mortgage and he managed to find the best one for me in a very short period. He is very kind and patient and absolutely recommend him.

Dan,many thanks for your assistance and I am very grateful for your efforts.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Philip! Five star service with minimum fuss!

Philip has been professional, extremely knowledgeable and reliable during what could have been a much more stressful time for first time buyers!

Philip walked us through the whole process from placing an offer to Mortgage Application Submitted!

Highly recommended for anyone looking to finance a property purchase with minimum stress.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Tim!

Thank you Tim!! You’ve been amazing in helping us get our first mortgage, we thought it may never happen after saving for a long time & not so great credit history but he done it, and got us a pretty decent mortgage. Tim was easy to contact, always got back to us promptly and kept us up to date with what was going on. We will definitely be in touch when it’s time to remortgage.

May 27, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Sid was great throughout the whole mortgage process. He was highly professional, very informative and great at finding the right product for us. He was readily available at all times and great at explaining each part of the process as we went through it. I highly recommend Sid to anyone looking for a mortgage broker!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Really can’t recommend Daniel Knott at Active finance highly enough. As first time buyers we had lots of questions and Daniel was always available with honest and sound advice. He worked with us to understand our position and what we wanted to achieve despite us going back and forth numerous times. When we found our perfect home the whole process was made easy and quick as the groundwork had been done upfront and our application was approved within seconds. We couldn’t be happier with the service provided.

May 9, 2023
Rated 5 out of 5 stars

Professional and personal.

Very personal, my adviser Sid Rana is first class in every way. Great to speak with, highly professional, non-pushy, informative, very experienced and a god send. I highly recommend this firm and in particular Sid Rana to anyone looking for a financial broker, in my case for mortgages.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

5 star service from Carey

5 star service from Carey right from the very beginning
He went above and beyond for me.
Professional quick and extremely helpful . Forever greatful and will recommend to anyone

April 16, 2023

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