Active Mortgages Reviews 317

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly approach, making the mortgage process feel comfortable and easy. Many people highlight the excellent service, noting how the team guides them through every step, explains jargon clearly, and provides valuable advice. Reviewers frequently commend the customer service for being responsive and efficient, with quick replies to questions and updates throughout the process. People also appreciate the smooth user experience, emphasizing how the company reduces stress and makes the journey straightforward, even for first-time buyers or those with unique financial situations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, transparency, and... See more

Response time

Users describe positive interactions with response times. Customers consistently highlight the speed of work,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Danny helped us secure a mortgage on our dream home. He guided us through every step of the process and supported us through the transition of my partner becoming self-employed, making it possible f... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

317 reviews

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Rated 5 out of 5 stars

I would recommend Tim to anyone!

I would recommend Tim to anyone. He got us a great deal for our mortgage in a difficult climate. He then helped me with my life insurance which took a few months as I have complicated medical history. He didn’t give up and eventually got me a great deal. Plus he is lovely to deal with!

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

From start to finish Daniel was very much involved, great communication, great deal, really helped to push it through chasing solicitors, the information at the start can sometimes be overwhelming but it was broken down very clearly on what I needed to provide, I can’t fault the experience. Would genuinely highly recommend.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage application

We have worked with Daniel Knott for our mortgage application and he has been superb. He secured us a brilliant product and took all the stress away making it so easy for us. Would highly recommend. Thanks Daniel

March 15, 2023
Rated 5 out of 5 stars

Tim at Active Mortgage is exceptional!

Tim has been extremely efficient and persistent in helping me find the right product. His communication is excellent.

I worked with at least 5 other brokers and banks who were unable to assist me with my remortgages. Tim was the only one that could help even though it was a very complicated application due to my circumstances.

Being a UK resident and living abroad makes it very difficult to find a product however Tim managed where all others failed.
Thank you for your hard work and honesty Tim.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

First time buyers with Daniel

Daniel was incredibly helpful throughout the entire process. He did everything he could to make our first mortgage as easy and as streamlined as possible. Though daunting at first he done his best to reassure us and find the best and cheapest solution for us and our circumstances. We would highly recommend Daniel to any future buyers. Thank you for a great experience.

February 22, 2023
Rated 5 out of 5 stars

Outstanding Service!

Amazing company to help us with our re-mortgage. Couldn’t have done it without the outstanding help from John!

Absolute Top Guy!!

Nothing was to much trouble and I will recommend to anyone looking for their first mortgage or re-mortgage!!

Thanks again 👍

February 27, 2023
Rated 5 out of 5 stars

Excellent

As a first time buyer I was in the dark on the process of buying a property and concerned that about the fast changing, turbulent market.
Working with Active, Dan helped me to navigate the process easily and gave me the confidence that I was getting the best deal for my situation. He went the extra mile and would certainly recommend.

February 22, 2023
Rated 5 out of 5 stars

Great Job

Laura did a fabulous job in obtaining our mortgage offer. Our situation wasn’t straight forward; self employed, second residential and over 50. Involved lots of back and forth to the underwriters but eventually our application was accepted and all thanks to Lauras perseverance and professionalism

February 20, 2023
Rated 5 out of 5 stars

5* Company

Active Financial are a very professional and knowledgeable company within there fields of work

I have had the pleasure in dealing with Active Financial
through a very complex mortgage application to which I
have been trying to sort out for 18 years,

In that time I have dealt with many companys who have tried and failed to get a mortgage offer

Then I came across Active Financial and I dealt with Tim who from day one new exactly where he was going with this and what needed to be done to get it sorted
and he did just that where many others failed

I have now got a mortgage offer thanks to Tims hard work, and me and my family can now put 18 years of worry behind us and move on

Thanks To Tim and Active Financial
Good People thank you

Gary

February 16, 2023
Rated 5 out of 5 stars

Stress free remortgage

Philip was absolutely fantastic. He knows his stuff, dealt with everything for us, gave us very sensible options, made the entire process painless and hassle free. I would thoroughly recommend him and Active Financial.

February 10, 2023
Rated 5 out of 5 stars

Sid Rana - a credit to his profession

We just exchanged and completed! Sid Rana helped us secure our mortgage, provided guidance along the way and helped us put insurance in place - the whole service felt very personalised. Sid is a credit to his profession, can’t recommend them enough!

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and experience

Great service and experience. Highly recommend Sid Rana. He secured my mortgage promptly during the time of volatile mortgage markets. His quick response got me a rate I was happy with. He has also arranged income protection for me in line with my needs. The process was swift and efficient, with everything explained clearly. Thank you!

January 6, 2023
Unprompted review

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