Adams & Jarrett Reviews 259

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought a new washing machine after some friendly and helpful advice from the staff in the store and the delivery guys came exactly when they said they would and were extremely efficient and careful.... See more

Rated 5 out of 5 stars

We have used Adams & Jarrett for all our electrical equipment since we moved to Hastings nearly fifty years ago. They have always been helpful and informative and provided first class service. Our... See more

Rated 5 out of 5 stars

Bought a fridge freezer and vacuum cleaner. Instore experience great. Very helpful and knowledgeable staff. Fridge freezer needed to be fitted into a very tight space. The fitter, Andrew, not only did... See more

Rated 5 out of 5 stars

Helpful advice by the shop staff on narrow depth washing machine options. Very good price on model selected. Great delivery and installation team - on time, very polite and efficient. I highly recomme... See more

Company details

  1. Appliance Store
  2. Electronics Store
  3. Refrigerator Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

Adams & Jarrett have been in Norman Road for over 100 years and have existed in its present form since 1965, and is still owned and run by the same family. Adams & Jarrett have gradually expanded to become the area’s leading domestic electrical retailer and have one of the largest showrooms in South East England with over 1500 products on display across 2 floors. We have a dedicated Range Cooker section with over 40 products on display from companies such as Bertazzoni, Ilve, Smeg & Stoves. We also specialise in built-in appliances with over 300 products on display from many major brands in categories such as Refrigeration, Dishwashing, Laundry, Oven, Hobs & Hoods. We even have our own dedicated Hi-Fi department showcasing brands such as Ruark, Dali, Acoustic Energy, Pro-Ject, Clearaudio, Audiolab, Quad and many more. With our own warehouse we carry many products in stock but are also able to order from a much larger range than carried in store. We offer free local delivery within a radius of approximately 20 miles radius including towns and villages such as Battle, Bexhill, Cranbrook, Eastbourne, Heathfield, Robertsbridge, Rye, Tenterden, New Romney & Winchelsea. We also offer an installation and removal service for all major appliances with our trained delivery drivers and gas safe registered installer. As an independent retailer and a member of Euronics, we take pride in our customer service and are always here for our customers for help and advice both in and out of warranty. Our friendly and knowledgeable sales team have over 150 years combined experience in the industry and are on hand to answer any questions you may have.


Contact info

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. We were offered a delivery slot the next day but we were unavailable at that time so the lady we spoke to kindly rearranged for an early time slot on the same day. Great choice, Great product, great price. Would absolutely recommend

December 5, 2023
Rated 5 out of 5 stars

YOU WILL NOT DEAL WITH A BETTER COMPANY. THEY ARE ABSOLUTELY SUPERB

I fist had dealings with Adams and Jarrett back in 2012 when we had a new kitchen and I bought all of our appliances from them, also over the years we have bought various other goods i.e T.V's etc and there customer service, product knowledge, delivery times, pricing is a absolutely excelllent to say the least. We have just had another kitchen in our current house and again used these guys for all of our appliances . Again I am so impressed, there all round service is absolutely superb, I have never dealt with such an honest, professional, relaible, true to there word company like this before. We were first after Bosch appliances and Adam steered us away from there high end range as they are to compiclated and after my wife discussing what she needed in an oven Adam actually sudggested a lesser model that was slightly cheaper to exactly suit our needs. It isnt all about money and targets and there not trying to 'upsell' to the more expensive model. Adam's knowledge is unbeleivable i'm sure he has a photographic memory ! .The wine cooler we had was faulty and as they had another in stock, the owner Nick brought a replacement over straight away... It is a shame all other companies do not operate in this way ... These guys are superb. They also price match AO, John Lewis, Currys .. I ithink you get the point by now !!! These guys are a 1000 times better than these outfits, currys have a load of youngsters who dont have a clue and dont seem to care and the others are internet based so you can never speak to anyone when theres a problem of which there normally is... Adams and Jarrett have there own showroom where you can actually shop the old fashioned way and actually meet and talk to people. I cannot recommend these guys highly enough. Thankyou for such a great service Adam, Nick, Lorraine & Co.

April 4, 2023
Unprompted review
Rated 4 out of 5 stars

Had checked product online

Had checked product online, then made one phone call. My washing machine was in stock so paid there and then and delivery four days later. Have washed three loads and working well Thank you

October 1, 2023
Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!
I needed a small fridge/freezer for a one bed flat pretty urgently, as I start work full time on Monday, and had walked past the shop before as I live nearby. Callum at the shop showed me the best options for my situation, and once he realised the urgency of the situation even offered to transport the fridge on wheels to my nearby flat and carry the fridge upstairs. Faultless service, couldn't ask for more. Well deserved 5 stars!

September 15, 2023
Unprompted review

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