Adaptainer Reviews 140

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and efficient staff who go above and beyond. Many people appreciate the smooth delivery process, noting the professionalism of the drivers and their ability to position containers precisely. Consumers also find the products to be of high quality, as described, and are pleased with the competitive pricing. However, some customers also noted issues with communication between internal teams and hauliers, leading to incorrect information regarding quotes and last-minute changes to delivery dates. A few people felt that their concerns were not prioritized, especially as personal hirers.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the brilliant and excellent... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the efficiency and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and efficiency. Many... See more

Product

Reviewers mention positive feedback about the product. Customers consistently praise the product quality,... See more

Price

Consumers find price to be positive, often describing it as competitive and transparent. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

From start to finish we received excellent service. From George arranging delivery through to the driver on the day they were excellent. I unfortunately didn’t get the drivers name but he made sure ev... See more

Rated 5 out of 5 stars

I’ve used Adaptainer in the past and their service is brilliant. The driver plonks it in the corner of the shed exactly where you need it and nothing is too much trouble. The bonus is that the conta... See more

Rated 5 out of 5 stars

Received the container quickly, the delivery driver was 100% helpful couldn’t fault the service or the product, I received exactly what I asked for, I will use them again. Keep it up 5* from me.

Rated 5 out of 5 stars

This is the best company i have ever dealt with. From the word go , dealing with Beth who made the ordering and design so simple with the best attitude and so friendly . the containers are world c... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding Company

Outstanding Company, from initial contact to delivery they couldn’t of been more professional. I purchased a one trip as new 20ft shipping container with the XL vents for the most competitive price. Molly in transport was so helpful and delivery went like clockwork, the delivery drivers skill in manoeuvring the container was exceptional and he even commented on how great Adaptainer was to work with.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE

From handling our initial enquiry, through to making delivery and collection arrangements, the team at Adaptainer were polite, efficient and incredibly helpful. I have no hesitation in recommending Adaptainer to anybody looking to hire a container.

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience all round …

Excellent experinece dealing with the team at Adaptainer. From really helpful sales team sorting out best options to the transport operations keeping me up to date with delivery and orgainsing the best delivery to suit. Very impressed with communication and purchasing process.
The containers are great quality and condition, overall very happy.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The sales team answered all of my questions, responding promptly in the process. We were very pleased with the container received and the professional manner the driver carried out delivery and location in what was a tight space.
Job well done.

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

XL VENT

The containers are now supplied with the XL vents which when combined with the other vents seem to eliminate condensation. I would definitely recommend Adaptainer when purchasing a new container.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Adaptainer Deliver in all aspects! I would like to praise all the team at…

I would like to praise all the team at Adaptainer for a great job from start to finish. From my initial contact with Lawrence in sales through to Russ the exceptional delivery driver the whole process was well communicated and executed. On the day of delivery the box arrived slightly ahead of schedule and was placed exactly where my client needed it, this was a very tight, long driveway with numerous challenges of close buildings and overhanging trees. Russ was a truly amazingly skilled driver with a can do attitude that was refreshing to see and very appreciated. The container is spotless and my client is very happy which is of paramount importance to me. Don’t bother going anywhere else these guys deliver in all aspects!

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

100% Recommended for any storage needs

From initial enquiry to completion of delivery the service has been exceptional with Adaptainer. Tempeny helped with all our queries and reassured us. The driver did a perfect delivery and got the container exactly where we wanted. The container itself is perfect for what we wanted
Thank you all and we recommend to everyone who sees it.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

very good service

Everything was planned to get the container in quite a small space. The driver was very patient and helpful. It was not a straightforward drop off, in fact quite a challenge so thank you to the Driver.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Adaptainer and Templant

We have just had our third delivery from Adaptainer and what a service. From Victoria on sales, Molly on transportation and Templant who delivered the containers, we have had an amazing service from all concerned. Thank you all and look forward to using you much more

February 24, 2023
Unprompted review
Adaptainer logo

Reply from Adaptainer

Wow! It's very kind of you to share this feedback and give us your 5 star rating. We loved helping you and it makes our day to see comments like this.

Thanks for choosing Adaptainer. Please let us know if we can help with anything!

Rated 5 out of 5 stars

Great service

Great service, always kept me informed. Containers are good quality with helpful delivery driver. Would recommend.

February 21, 2023
Unprompted review
Adaptainer logo

Reply from Adaptainer

Thank you for your kind words, Lee! We're so grateful you chose Adaptainer and took the time to share your positive experience.

Please let us know if we can help with anything in the future!

Rated 5 out of 5 stars

Brilliant and simple to arrange

Brilliant and simple to arrange.
Super helpful Hires team. Thank you all

February 9, 2023
Unprompted review
Adaptainer logo

Reply from Adaptainer

Thank you so much for choosing Adaptainer and taking the time to leave this 5 star review. Please do let us know if we can help again, it would be our pleasure!

Rated 5 out of 5 stars

A-Class

The service from Adaptainer was perfect, The purchasing process was simple and smooth. Molly from Adaptainer was excellent at updating my staff and teams around their container deliverys with email communications also being very swift. The delivery company where really accommodating and accessed some tricky sites so again a great service.
Adam Pimble
Operations Manager Norfolk Wildlife Trust

January 31, 2023
Unprompted review
Adaptainer logo

Reply from Adaptainer

Very kind. Thank you for taking the time to share this feedback, Adam! We're glad to hear that you are happy with the service. Thank you for your business and we hope to work with you again in the future!

Rated 5 out of 5 stars

Great company, would highly recommend.

I have been purchasing containers for our Self Storage container sites from Adaptainer for the last 3 years now and always find myself returning when we need to buy more. Prices are always competitive and they are a great company to deal with from the start. Obtaining initial quotes from Victoria, dealing with the transport department right through to delivery is always a smooth and well communicated process. The XL vents which allow greater airflow throughout the container is a brilliant addition which is patented to Adaptainer and we have never had any issues with condensation with these containers. Overall a very good company to deal with and a excellent product on delivery. I would highly recommend Adaptainer for purchasing containers from.

February 3, 2023
Unprompted review
Adaptainer logo

Reply from Adaptainer

Gosh. Thank you, Gary! Your comments about the improved airflow of XL Vent Container making a difference is hugely rewarding to see.

Feedback like this makes our company mission to build you the best storage container in the world feel especially worthwhile. Thank you!

And thank you for all your other kind words about our competitive prices and service. We're blushing now :)

Please let us know if there is anything we can help with! Thank you once more for taking the time to share this feedback.

Rated 5 out of 5 stars

This is the third time I have dealt…

This is the third time I have dealt with Adaptainer as they are good at what they do and sell, I only buy the one trip containers so can’t comment on anything else… The XL vents that I believe are specific to Adaptainer seem to be a good design feature and allow good airflow, their prices are competitive and the whole team are always friendly with no pressure at all. I have always dealt with Victoria who is lovely and always ensures I am happy with everything along the way. Anyone new can order and pay the invoice in advance with good confidence that you will get what you are paying for and if something was amiss I know they would go the extra mile for you to come away happy.

February 2, 2023
Unprompted review
Adaptainer logo

Reply from Adaptainer

Thank you for taking the time to share this positive feedback; it motivates us even more! Our company mission is to build the world's best shipping containers for storage users, so we are delighted that you are benefiting from XL Vent container's anti-condensation damp airflow system.

We're super happy to have you as a customer and that you've had a positive experience with our team. Thank you again for your business and continued support!

Rated 5 out of 5 stars

One trip

The container was a new one trip unit and was everything that i expected. The large patented vents are brilliant for air flow. Very happy with purchase.

December 21, 2022
Unprompted review
Adaptainer logo

Reply from Adaptainer

We're so glad you like the additional anti-condensation airflow protection XL Vent container provides. It has been a pleasure to serve you, and we hope to have the opportunity to do so again soon. Thanks for choosing Adaptainer and the XL Vent container!

Rated 5 out of 5 stars

Fantastic company

To all at Adaptainer.
You all have been most professional and friendly in providing me with a container at such short notice.
The container was delivered this morning by a very competent and friendly driver, Mark.
He put the container exactly where I had intended.
He assisted with positioning and levelling and I am most satisfied with the end results.
I thank you, Lawrence, Katie and Victoria and all the team for making this happen at such short notice.

January 10, 2023
Unprompted review
Adaptainer logo

Reply from Adaptainer

Thank you for choosing Adaptainer! We're so glad to hear that you're satisfied with the experience we provided and that the driver was able to assist you in positioning and levelling the container. It was a pleasure to supply this container to you and hope to be able to help with any future container needs you may have.

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