AdbandReviews 

424
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Happened on two occasions now within 6 months. After payment has been taken online you are contacted to advise that the price was under review and further payment was needed to complete the order. Rea... See more

Rated 5 out of 5 stars

I have used adband twice - and on both occassions found them to be very helpful and courteous. I have rung and spoken to the sales team several times and on each occassion I have found them to b... See more

Rated 5 out of 5 stars

I was ordering wristbands for my Rotary Club and needed to refer back to a committee a couple of times, but Adband were brilliant - patient, interested without being pushy and waited for us to make ou... See more

Rated 5 out of 5 stars

We have used Adband on several occasions now and have been really pleased with your response to our request for revised quotations and delivery dates. These have been sent by return to enable orders... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

The Original Wristband & Lanyard Shop. Customised wristbands and lanyards for all occasions. We cater for every customer, from the UK’s biggest companies and charities to local sports teams and social clubs.


Contact info

3.9

Great

TrustScore 4 out of 5

424 reviews

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No history of asking for reviews

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3.9

All reviews

(424)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and service.

I ordered some childrens wristbands for a community event. The design for the bands was emailed to me very quickly. The bands were delivered ahead of schedule. Nice quality and a big hit with the kids.

July 24, 2013
Unprompted review
Rated 5 out of 5 stars

personal care

I found Adband to provide the sort of service you used to get in the good old days. Polite, fast, informative and patient. I was very pleased with the results, and would work with adband again.

July 24, 2013
Unprompted review
Rated 2 out of 5 stars

Stressed customer

Initially everything started off well until I made my payment for my order &then I was told I could not get my order in time as promised, I should have read the small print. Very stressful experience I had with your people. However, in the end I got my order in time & I thought what the hell was that poor customer care for when you can actually do well. I'm bit reluctant to deal with you now.

July 23, 2013
Unprompted review
Adband logo

Reply from Adband

Hi Franciscah,

Thank you very much for taking the time to review our service.

While we are unable guarantee delivery dates, we work very hard to ensure that your orders arrive with you as soon as possible as well as keeping you informed of any possible delays if they arise.

On this occasion, we have pushed your order through such that it has arrived with you on time. I sincerely apologise if we have caused you any undue stress. We pride ourselves in providing high quality customer service and we will take your comments on board.

Kind regards,
Tai

Rated 5 out of 5 stars

Job done!!

Great product, easy to order - quicker than promised delivery. Great service - will use again

July 23, 2013
Unprompted review
Rated 5 out of 5 stars

Prompt, efficient service at a reasonable price.

We have used Adband on several occasions now and have been really pleased with your response to our request for revised quotations and delivery dates. These have been sent by return to enable orders to be placed without any delay ensuring we have the goods by our required dates. Many thanks.

July 23, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic product and service to a Local Council.

From the very first phone call to the final delivery I received excellent customer services. The communication level was high and helpful and the product when it was delivered was exactly as I hoped, and was also delivered ahead of schedule too even though it was a large order.
Also, I work using a purchase order system as I work for a local council and this was no problem for Adband who were able to invoice me and release the product even though I was unable to pay immediately. Thank you very much.
I have no hesitation in recommending Adband to anyone and would happily use them again in the future!

July 11, 2013
Unprompted review
Rated 4 out of 5 stars

Provided the exact service I needed.

Was the only online company that I found offering the exact service I needed. Service was good and helpful. It was great to be able to send our own company font to brand our product properly. The only concern I had was that the pantone colours looked different to the email example colours and to the real printed colours and so was apprehensive as to how they would look. Thankfully they have turned out ok a d I am pleased with final result.

June 25, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic product, fantastic service.

Have been coming back to Adband for 3 years now to supply us with there wristbands for our youth activity week as part of our safeguarding measures.

There customer service, speedy delivery and quality product have kept us coming back and am certain we'll be back again next year.

June 25, 2013
Unprompted review

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