AD Mortgage  Reviews 76

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times. However, some people were dissatisfied with the customer service, mentioning that they were transferred around and that their concerns were not taken seriously.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, knowledge, and dedication.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, responsiveness,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Response time

Consumers consistently find the response time to be positive. Many reviewers highlight the responsiveness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My A/E George Chaus really came through for us! From application in on Thursday with disclosures out and signed Thursday night, to initial UW approval on Friday, conditions supplied over the weekend,... See more

Company replied

Rated 5 out of 5 stars

The lending world can be hit or miss - and is 100% based on high quality relationships if you want to make money. Because of this, I cannot express my appreciation for Irene. She has been incredibly... See more

Company replied

Rated 5 out of 5 stars

Ive been in this buisness for over 23yrs+ and as both brokering deals and a licensed broker associate I know what makes a great lender. A&D is it.. clear portal, clear conditional approvals... their... See more

Company replied

Rated 5 out of 5 stars

We had a hard time with a transferred appraisal, but Max Lashin worked it out at a critical moment. Many thanks to Pamela Barbas, Lisa Ford, and Ciara Fromwiller for their outstanding support on a loa... See more

Company replied


Company details

  1. Mortgage Lender
  2. Financial Consultant
  3. Non-Bank Financial Service

Written by the company

A&D Mortgage, LLC (dba AD Mortgage) (NMLS #958660) is a nationally recognized Top Five-Star Wholesale Lender in 2025. The company has also been featured by CNBC as one of the leading nationwide U.S. lenders, highlighting its strong reputation and consistent market performance. AD Mortgage ranks among the Top 3 U.S. lenders in Bank Statement and DSCR loans and offers a full spectrum of mortgage solutions including Non-QM, Conventional, FHA, and VA programs. These products are designed to serve borrowers across all credit tiers and ensure access to financing for clients with both traditional and alternative income sources. The company is known for outstanding partner support through regular webinars, training sessions, and a comprehensive loyalty program. Its dedication to service excellence is reflected in its 4.8★ rating on major review platforms, and partners consistently commend its responsiveness and personal approach. In 2025, AD Mortgage earned recognition across the lending industry for innovation and service excellence. The company received multiple national awards including Stevie, Globee, and the Progress in Lending Innovations Award. These recognitions highlight its digital ecosystem, technology, and partner-centric approach and reflect its ongoing drive to lead the market through innovation and care. All digital tools are provided free of charge to partners and help brokers simplify processes, close loans faster, and grow with confidence. As a nationwide wholesale lender and the lender of choice for 8,500 mortgage professionals, AD Mortgage builds relationships founded on trust, efficiency, and a human touch, while delivering on its promises through the Power of Yes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Isabel Altimeyer and her team are the…

Isabel Altimeyer and her team are the best! She was very helpful in answering any questions we had regarding loans in a timely manner. I am very satisfied with her service. Thank you Isabel!

September 19, 2024
Unprompted review
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Reply from AD Mortgage

Chieu, thank you so much for your kind words! We're thrilled to hear that Isabel and our team provided timely and helpful support. Your satisfaction is incredibly important to us, and we’re excited to continue working with you!

Rated 5 out of 5 stars

Irina and her team go above and beyond

Irina and her team go above and beyond! She is very assertive and easy to reach! Super easy going and jump thru hoops to help you!

September 13, 2024
Unprompted review
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Reply from AD Mortgage

Juliana, thank you for your wonderful feedback! We’re glad to hear that Irina and our team were so supportive. It’s great to know their responsiveness made a positive impact. We truly appreciate your trust in A&D Mortgage!

Rated 5 out of 5 stars

Alona was the best account specialist

Alona was the best account specialist . She explained every details how to complete documents for submission. Great job Alina !

August 8, 2024
Unprompted review
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Reply from AD Mortgage

Ortencia, thank you for sharing your experience! We’re delighted to hear that Alona and the entire A&D Mortgage team provided excellent support. We truly value our partnership with you. Thank you for choosing A&D Mortgage!

Rated 5 out of 5 stars

A&D Mortgage TEAM ARE THE BEST

A&D Mortgage TEAM ARE THE BEST. My AE Angelina Sadler has a lot of knowledge and patient. Thank you, Angelina, :)

August 4, 2024
Unprompted review
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Reply from AD Mortgage

Leslie, thank you for your kind words! We’re thrilled to hear that you had such a positive experience with Angelina and the A&D Mortgage team. Your support means a lot to us. Thank you for choosing A&D Mortgage!

Rated 5 out of 5 stars

Serena Diaco is the best

Serena Diaco, as always, has been awesome. In this business you need to be available to be successful. She has always been available to answer questions, price out a loan, even help me with the submission when she can. Thank you Serena! I really appreciate all your help

August 7, 2024
Unprompted review
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Reply from AD Mortgage

Rick, thank you so much for your fantastic feedback! We're pleased to hear that Serena has consistently provided the support you needed and made a positive impact on your experience.

Your recognition of her availability and assistance means a lot to us. We look forward to continuing our successful partnership!

Rated 5 out of 5 stars

Work with AD Mortgage..

Working with AD Mortgage has been nothing short of outstanding. The process of closing loans has always been smooth and efficient, thanks to their well-organized and professional team. But what truly sets AD Mortgage apart is the exceptional support we receive from our account executive, Alona S. Her dedication, responsiveness, and deep industry knowledge are totally unmatched. She goes above and beyond to ensure every detail is handled with precision and care, making our experience consistently seamless. We highly recommend AD Mortgage and Alona for anyone looking for a reliable and supportive partner in the mortgage industry.

August 9, 2024
Unprompted review
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Reply from AD Mortgage

Thank you so much for your kind words! We’re delighted to hear that your experience with A&D Mortgage has been smooth and efficient. It’s fantastic to know that our team's dedication and professionalism have made a significant impact. We’re especially thrilled to hear that Alona has gone above and beyond to ensure everything was handled with precision and care.

Your recommendation means a lot to us, and we’re grateful for your professionalism, dedication, and continued support. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing A&D Mortgage!

Rated 5 out of 5 stars

I had a wonderful experience with Irina…

I had a wonderful experience with Irina and her team. My AE Irina is the kind of AE who re-verifies information and works with you to close loans. We had a few bumps along the road to closing but Irina stepped in and offered guidance on overcoming the issues and getting the deal closed. I will continue to partner with Irina and AD Mortgage for future deals.

August 7, 2024
Unprompted review
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Reply from AD Mortgage

Thank you for sharing your feedback, Eddie! We are thrilled to hear about your positive experience with Irina and the entire A&D Mortgage team. Irina’s commitment to accuracy and her proactive approach truly reflect the high standards we strive for.

We recognize that encountering challenges is part of the process, and we’re pleased that together we can overcome them and achieve success. Your dedication and professionalism are greatly valued.

We genuinely appreciate your ongoing partnership and look forward to many more successful collaborations in the future!

Rated 5 out of 5 stars

Great Job

Great Job! Gregory Kutcher did an excellent job staying involved, problem solving and resolving any issues. I would highly recommend.

August 2, 2024
Unprompted review
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Reply from AD Mortgage

Lee, thank you for your kind words! We are pleased to hear that Gregory and our team did a great job staying involved and responsive. It's wonderful to know that together we are able to overcome all challenges.

We highly appreciate your professionalism and look forward to continuing our successful partnership. Thank you for choosing A&D Mortgage!

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, went above and beyond to help get closed on time. Alona was very accommodating & accessible along with the rest of the team there.

May 24, 2024
Unprompted review
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Reply from AD Mortgage

Thanks for your kind words, Scott!

We're thrilled to hear that our team, especially Alona, went above and beyond to ensure a smooth process and timely closing. Our goal is to provide efficient and accommodating service for our clients, and it's wonderful to receive your positive feedback.

Thank you for choosing A&D Mortgage, and we look forward to continuing to work with you in the future!

Rated 5 out of 5 stars

Amazing Maria Slizovskaya

Maria Slizovskaya has my loyalty and all of my business!! She is incredible, brilliant, knows all of the guidelines off the top of her head (or so it seems) very resourceful, has helped me restructure all of my intricate deals to ensure added value for my borrowers. She’s a true pleasure to work with and I will follow her solely to any bank she is affiliated ! Ad mortgage bravo

May 24, 2024
Unprompted review
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Reply from AD Mortgage

Deborah, thank you for taking the time to share your experience with us. We are thrilled to hear that Maria, our dedicated Account Executive, has earned your loyalty and trust. Your praise for her knowledge and resourcefulness is truly appreciated, and we will make sure to pass on your compliments to her.

It is our mission to provide unparalleled service and support to our partners, so we are delighted that you have found value in working with us. We appreciate your glowing recommendation and hope to continue our successful collaboration in the future.

Thank you for choosing A&D Mortgage. We look forward to serving you in the future!

Rated 5 out of 5 stars

Buying your first home is always a…

Buying your first home is always a challenge... But with this company everything was simple and quick. Competent advice and support in all steps. If you want to go through the mortgage process stress-free, this is the place for you.

March 13, 2024
Unprompted review
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Reply from AD Mortgage

Thank you for the positive review, Andrii! We are thrilled to hear about your experience with A&D Mortgage. Our team takes pride in providing efficient and stress-free mortgage services for our clients. We appreciate your support and look forward to assisting you in the future. Thank you again for choosing A&D Mortgage!

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