Adore Golf Grips Reviews 

451
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the impressively wide product selection, and the remarkably helpful customer support teams readily available online today. People note that staff members are always quick to resolve accidental order mistakes and communicate effectively throughout the entire complex custom product purchasing process. However, some reviewers were not happy with delivery tracking issues, very expensive international shipping costs, and delayed refunds for missing parcels. A few other people also felt that customer service was completely unresponsive when trying to contact customer support to resolve serious problems.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the great selection of golf grips and... See more

Service

People report positive experiences with service, consistently praising the prompt delivery and exceptional... See more

Order

Consumers find order to be positive, highlighting prompt delivery, helpful assistance with modifications, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast responses, helpful... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as always and Andy even goes the extra mile to deal with enquiries after working hours. Shaft ordered yesterday and just arrived via Parcelforce now thats service from England to Nor... See more

Rated 5 out of 5 stars

I've ordered a few times over the past few years and always had exceptional service. Always buy my grips from Adore Golf Grips and they've arrived within a few days. Today which is Mayday bank Holiday... See more

Rated 5 out of 5 stars

Great selection of shafts and grips. Really competitive pricing. Andy super-prompt with responses. And have just had notification of shipping, fully a week earlier than I was expecting. The bu... See more

Rated 5 out of 5 stars

I started using Adore Golf Grips for shafts and grips about 8 months ago following a recommendation from a friend. The service has been of high quality and items delivered quickly. I have made a c... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

451 reviews

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4.8

All reviews

(451)

259 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good service

Really good service. There was a short delay in despatching my item but after brief communication via email this was sorted out really quickly. would highly recommend.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Just bought a Vista Pro Shaft 45 R2 for…

Just bought a Vista Pro Shaft 45 R2 for my Ping G430, the Customer Service was excellent - as an OAP, I was having a little difficulty with the ordering process however, one of their staff Andy Bell very kindly came to my assistance. Excellent.👍

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy

Great pricing and excellent communication once order placed. New shaft arrived quickly in very sturdy packaging. Highly recommended

April 21, 2026
Unprompted review
Rated 3 out of 5 stars

Terrible customer service

I've used Adore before, but this time the experience has been shocking. Ordered a premium shaft (£300+) and 17 days later i still don't have it or a refund. I've chased them so many times and all you get is fobbed off, the DPD tracking has it scanned in the day after they built it, but nothing since then, that's 15 days ago. I paid for next day delivery, and even with chasing they only raised an investigation with DPD this week and still no update, I am at the end of my tether and £300 out of pocket. Has to be 1 star as I feel ripped off.

EDIT: I got my refund processed 3 hours after this review. Upping the rating to 3 as a result.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service from Andy at…

Fabulous customer service from Andy at Adore grips. They didn’t have enough jumbo grips in stock and without hesitation provided mid size grips and two buildup sleeves free of charge for all 13 grips ordered.
Turned up the next day great product as well.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Ordered a set of grips from Adore and immediately encountered trouble with discrepancies between prices quoted and those charged. This got resolved but only after much back and forth emails.
Then had an issue with grips received and encountered appalling customer service: Adore phone never answered (in my four attempts); telephone messages not responded to; emails either ignored or so oddly, and unhelpfully, answered that my impression is that Adore customer service is just AI; certainly my many attempts in interact with a human at Adore got nowhere.
I regret having ordered from this company and certainly won’t do so again.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

I had initially ordered for delivery to my work before realising the unit is 5 minutes from my house. Very quickly arranged collection for the next working day and the shipping fee was refunded without even asking!

Very friendly and helpful when collecting, will be back for future grip orders and would recommend anyone based on my experience!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Golf grips OG !

Great company, the best in all things golf grips ! Use these guys everytime, even refunded me grips I bought by mistake straight away ! ⭐️⭐️⭐️⭐️⭐️

April 11, 2026
Unprompted review

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