Excellent service once again just lag time in app from 4G LTE system on a 5G phone from AT&T again!!
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See what reviewers are saying
The service is a tremendous help especially with finances these days. One thing I think would also help would be to either break up payments into a couple transactions, or push out payments further.
Company replied
Representatives on the phone were friendly, polite, and very helpful. I appreciate being treated like a person and not a number. I know that doesn't sound important but in my opinion it reflects the... See more
Company replied
Your employees are always great with customer service...very informative and explain everything about my loans. ..treat me like new customer everytime 🙂 thorough in they're job everytime
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3709 E. Lincoln Way, Ste. E8, 82001, Cheyenne, WY, United States
- 307-632-0389
4.8
Excellent
102 reviews
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Excellent service
Excellent service once again just lag time in app from 4G LTE system on a 5G phone from AT&T again!!
July 17, 2026
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
The service is a tremendous help…
The service is a tremendous help especially with finances these days. One thing I think would also help would be to either break up payments into a couple transactions, or push out payments further.
June 1, 2026
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
We appreciate your positive feedback on our service. We understand your suggestions regarding payment flexibility and will certainly consider them for future improvements.
Representatives on the phone were… great
Representatives on the phone were friendly, polite, and very helpful. I appreciate being treated like a person and not a number. I know that doesn't sound important but in my opinion it reflects the trustworthy company Advance America is. They have helped me get through some tough times and I would not hesitate to recommend using their services.
April 28, 2026
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They make things easy to apply and a…
They make things easy to apply and a fast decision on your application. Gives a person joy to apply and not feel embarrassed. Thank you.
April 14, 2026
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lili was helpful and knowledgeable.
Lili was helpful and knowledgeable.
December 31, 2025
Unprompted review
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The girls are so friendly every time I…
The girls are so friendly every time I go in there and it never takes long to get the loan
November 19, 2025
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
We appreciate your positive feedback. We are happy that our team was friendly and compassionate while providing excellent service and helped you.
Excellent customer service
Excellent customer service. Tia was very knowledgeable and helpful. Quick and easy process and I will definitely recommend Cash America to all my friends.
October 6, 2025
Unprompted review
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
We appreciate your positive feedback. We're happy to hear that our team provided you with a quick and easy process and excellent support. We're glad we could provide the assistance you needed.
The Cheyenne branch employees are very…
The Cheyenne branch employees are very professional in what they do and are very nice!
August 29, 2025
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
We appreciate your positive feedback. We are happy to hear that our Cheyenne branch employees are professional and nice, providing you with great service.
You have helped me so much words can’t…
You have helped me so much words can’t express how grateful I am for your service
July 24, 2025
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Your comments are important to our business and relationship. We’d like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
We're happy to hear that your experience was easy and quick! Thank you for your recommendation; we appreciate it!
Excellent service
Excellent service. Fast deposits too. I would recommend this for anyone needing a payday advance.
February 28, 2025
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your kind words! We are thrilled to hear you had a positive experience with our service. We appreciate your recommendation and are dedicated to providing fast and reliable financial solutions.
The thing is
The thing is, I used the online method, I was unaware that it would take several days, because if I go in to the store for a loan, it only takes about 15 minutes for the funds to transfer. I just don't understand the difference, because the clerk will say, " you can apply online", it's a completely different transaction.
January 3, 2025
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
The place to go when in need
Ms. Christina Castillo was awesome - she was very knowledgeable and made everything so simple. I will recommend Advance America Cheyenne every day. Thank you.
January 2, 2025
Unprompted review
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I am very happy with advance America
I am very happy with advance America, when I was in need of a loan you came and helped me out! I tell anyone who asks me “go to advance America” thank you so much
December 3, 2024
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
Great customer service. Very knowledgeable and helpful!
October 5, 2024
Unprompted review
Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
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