Excellent service once again just lag time in app from 4G LTE system on a 5G phone from AT&T again!!
Company replied
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Excellent service once again just lag time in app from 4G LTE system on a 5G phone from AT&T again!!
Company replied
The service is a tremendous help especially with finances these days. One thing I think would also help would be to either break up payments into a couple transactions, or push out payments further.
Company replied
Representatives on the phone were friendly, polite, and very helpful. I appreciate being treated like a person and not a number. I know that doesn't sound important but in my opinion it reflects the... See more
Company replied
Your employees are always great with customer service...very informative and explain everything about my loans. ..treat me like new customer everytime 🙂 thorough in they're job everytime
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3709 E. Lincoln Way, Ste. E8, 82001, Cheyenne, WY, United States
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I was blesses to get my loan within minutes of arriving. They are so nice to me.
I appreciate them so much. They are kind, friendly, and great people.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Advance America really helped in time of need between my paychecks help me out I was approved and it’s simple process and easy I had funds in my account same day I was able get few bills paid with 400.00 I was approved for.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Advance America has helped me out many times when life throws the unexpected. Thank you to all the staff, especially my favorite, Christy! She is a friendly face with a smile and compassion for whoever walks through those doors. Thank you! Keep up the awesome work!

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
This place makes it so very easy! They are always very kind & helpful! I appreciate them so very much! Christy is a joy to work with!
The staff at Advance America are great. Always willing to help you out if you need it. Great customer service.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Great customer service fast easy and convenient. Needed to make a late payment and the staff was very understanding and informative as to my options. Great ongoing experience.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Workers are very polite and friendly and understanding...

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Ladies there are pleasant,friendly and professional.. Awesome

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
I have always use Advanced America but it had been a while. They have gone paperless and painless. It's so easy, update and go. My girls at the Lincoln way store are the best.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Had an emergency and needed quick cash. They approved me in 5 mins and I had cash money in hand. Christi the clerk that waited on me super sweet..She made the application process a piece of cake. The interest rate is low. Great place if your in need of cash.asap

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
I liked the location on South Greely Highway much better as it was closer to where I live and I could walk to that one if I needed to. I have to drive to the location on Lincolnway during the winter months as it is too cold to ride a bicycle 6 miles in low temperatures to do business and I prefer to do it in person.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
You guys made my day!! Christy was awesome!! I was a new client and I was in and out with my necessary funds in less than 30 min. Amazing!!

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Christie was helpful and professional throughout my visit to the store. She explained the terms and services well and answered any questions patiently and clearly.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
love the honesty. customer service was really excellent. transition was quick and easy.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Christie is tops when is comes to customer service!

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
Very professional nice and clean in office blew me away simplified every thing gave full understanding of what the transaction involved I and out in minutes!!!!!

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
The process was simple. The staff are friendly and helpful. I will use them again should my financial struggle come back.

Reply from Advance America - Cheyenne - 3709 E. Lincoln Way, Ste. E8
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