Wonderful place to receive a loan! Ms.Arlene was very professional & polite and courteous! Such a pleasant person to talk to. She explained the loan repayment and made sure she covered all of my ques... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The process to receive my funds was easy & quick. Also, the nice women who work the 8607 N.Telegraph Dearborn Heights location were very nice & accommodating! Made my experience GREAT!
Company replied
The time you walk in they greet you with a Wonderful Greeting and very pleasant atmosphere. They definitely make your day if you're feeling down. Customer service is satisfactory! Awesome location to... See more
Company replied
The ease of completing the loan application and the convenient hours helps make the process easy. Representatives warm smile and help with questions keep me coming back to this store when I need to ge... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
8607 Telegraph Rd., 48127, Dearborn Heights, MI, United States
- 313-724-9525
4.9
Excellent
98 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were great.
June 9, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
We appreciate your positive feedback. We are glad our team was so helpful and professional.
Arlene was very helpful.
May 19, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Wonderful!!!
April 16, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were very helpful.
April 16, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Awesomeness!!!
April 7, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
Great Service Everytime!
March 2, 2026
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This location is awesome.
January 30, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
We're glad you enjoyed your experience with us. Thank you for sharing your awesome feedback; it means a lot to us.
very friendly and lively professional…
very friendly and lively professional staff. Iove this location
January 30, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
We appreciate you sharing your experience with us. We are so glad to hear you love this location and find our staff friendly, lively, and professional!
The time you walk in they greet you…
The time you walk in they greet you with a Wonderful Greeting and very pleasant atmosphere. They definitely make your day if you're feeling down. Customer service is satisfactory! Awesome location to do business with!!
January 30, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
We're happy to hear that you enjoyed the welcoming atmosphere and satisfactory customer service. It's great to know we can brighten your day! Thank you for your positive feedback and for choosing to do business with us.
Awesome customer service!!!
January 30, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
They’re awesome!!!.
January 30, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
Staff is good.
January 30, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
This location is great!.
January 30, 2026
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
We're glad you think so! Thank you for letting us know that you had a great experience with our location.
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
We appreciate you sharing your feedback and are happy to hear our service was great, fast, and friendly for you.
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
We appreciate your positive feedback and are happy you received great service from our friendly staff!
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.