Wonderful place to receive a loan! Ms.Arlene was very professional & polite and courteous! Such a pleasant person to talk to. She explained the loan repayment and made sure she covered all of my ques... See more
Company replied
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See what reviewers are saying
The process to receive my funds was easy & quick. Also, the nice women who work the 8607 N.Telegraph Dearborn Heights location were very nice & accommodating! Made my experience GREAT!
Company replied
The time you walk in they greet you with a Wonderful Greeting and very pleasant atmosphere. They definitely make your day if you're feeling down. Customer service is satisfactory! Awesome location to... See more
Company replied
The ease of completing the loan application and the convenient hours helps make the process easy. Representatives warm smile and help with questions keep me coming back to this store when I need to ge... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
8607 Telegraph Rd., 48127, Dearborn Heights, MI, United States
- 313-724-9525
4.9
Excellent
98 reviews
Asks customers to review
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Fast courteous and professional
February 18, 2020
Unprompted review
Advance America is great
Advance America is great! Everytime I come there I get good service in a clean atmosphere with a friendly attitude. My kind of place. The one I go to is located on telegraph and Joy road always friendly.
February 6, 2020
Unprompted review
The employees are very pleasant.
August 5, 2019
Unprompted review
The customer service rep was wonderful…
The customer service rep was wonderful n helpful. Thank you
February 12, 2019
Unprompted review
Easy to sign up online .
January 3, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Rude customer service
Clerk was too busy discussing personal life with another customer. I had to wait 10 minutes while they were talking. Then clerk was very short waiting on me like I interrupted her. I expected a little better customer service since she was taking my money. Without customer like me she would not have a job.
March 25, 2018
Unprompted review
Reply from Advance America - Dearborn Heights - 8607 Telegraph Rd.
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Great place gave it a10
September 2, 2017
Unprompted review
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