The kindness & helpfulness of the employees working. It is sometimes difficult for me to reach & pull down the pen on the computer screen because I am barely 5 feet tall.The employee helping me reache... See more
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It's easy to do once you have your information in place then just check what you want ! If you have trouble your assistance help so helpful with any problems.
Company replied
Great people. Friendly. Non judgemental. They explain the whole process in detail. Always there to help in difficult situations. Highly recommended this location if you need a little help!
Company replied
They make everything easy and simple. By far the best customer service one can receive. Everyone is friendly and very helpful....definitely giving a 5 star rating
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2480 E. Euclid, 50317, Des Moines, IA, United States
- 515-265-7100
4.7
Excellent
72 reviews
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Kind & Helpful customer Setvuce
The kindness & helpfulness of the employees working. It is sometimes difficult for me to reach & pull down the pen on the computer screen because I am barely 5 feet tall.The employee helping me reached the computer screen out the window opening so O could see & reach easier. Do wish you could lower the counters some. Would be beneficial to us on the short side
December 6, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This place is absolutely amazing!!!
This place is absolutely amazing!!!! Marisol and the other ladies are so nice and helpful !!! Thank you !!!
June 24, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff was very friendly the woman…
The staff was very friendly the woman that I dealt with she helped me a lot and I really appreciate you guys as help
May 28, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
She was super helpful.
May 14, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
What an easy process And the clerk was…
What an easy process And the clerk was especially pleasant and these days Good customer service is a rarity Thx I will definitely be a return client Jeffrey Price
May 10, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great company if you need a loan
Great company if you need a loan, Fast and efficient customer service. Very reliable.
May 3, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Wonderful service so easy on the…
Wonderful service so easy on the website and I store in Altoona and on east euclid is wonderful as well. Very happy to help and extremely knowledgeable of what we may need and how to get it. No jumping through hoops very easy. Good company team effort. Thanks for your service.
April 4, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were ALWAYS patient with…
They were ALWAYS patient with explaining everything to me EVERY TIME!!! I can't speak highly enough about the whole experience!!!
April 4, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America has good service and…
Advance America has good service and they will work with you
March 25, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
So easy to get my loan each time.just…
So easy to get my loan each time.just takes a couple of minutes. So glad I don't need to drive. Thank you!
March 21, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Financial help when in need.
Great people. Friendly. Non judgemental. They explain the whole process in detail. Always there to help in difficult situations. Highly recommended this location if you need a little help!
January 18, 2023
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
They have great customer service people are really friendly and they work with you when things happen which is nice they are just all around good people and I would recommend them to any of my friends or family.
October 15, 2022
Reply from Advance America - Des Moines - 2480 E. Euclid
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and nice and fast thank…
Very friendly and nice and fast thank you will be back
September 3, 2022
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are so professional and go the…
They are so professional and go the extra mile when I needed the help. I will always recommend this company to anyone who needs a quick loan
August 6, 2022
Reply from Advance America - Des Moines - 2480 E. Euclid
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The best!
I mean, back in the days when you had to physically go to one of the locations, you guys had (and still have I'm sure) the best smiling, caring, empathetic, fast employees one could ever have for customer service, but now since you can do it now all online and still feel welcome and important, you guys broke your own record customer service wise.
You rock!
May 28, 2022
Reply from Advance America - Des Moines - 2480 E. Euclid
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very kind
Very kind, efficient, and helpful. Although we won't use them constantly, nice to know they are there when we need them.
Thank you girls!
January 3, 2022
Always very professional and polite
December 6, 2021
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