The kindness & helpfulness of the employees working. It is sometimes difficult for me to reach & pull down the pen on the computer screen because I am barely 5 feet tall.The employee helping me reache... See more
Company replied
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See what reviewers are saying
It's easy to do once you have your information in place then just check what you want ! If you have trouble your assistance help so helpful with any problems.
Company replied
Great people. Friendly. Non judgemental. They explain the whole process in detail. Always there to help in difficult situations. Highly recommended this location if you need a little help!
Company replied
They make everything easy and simple. By far the best customer service one can receive. Everyone is friendly and very helpful....definitely giving a 5 star rating
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2480 E. Euclid, 50317, Des Moines, IA, United States
- 515-265-7100
4.7
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great customer service.
March 13, 2021
Reply from Advance America - Des Moines - 2480 E. Euclid
Timothy: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Des Moines - 2480 E. Euclid
Queeta: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Recommended
Very patient and pleasant to work with on top of being a big help to many!!
December 23, 2020
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your response and comments regarding our services. We appreciate your business!
Kyla and Claudia are very nice and…
Kyla and Claudia are very nice and accommodating
December 13, 2020
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your response and comments regarding our services. We appreciate your business!
The lady’s was real nice and fast
October 23, 2020
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Des Moines - 2480 E. Euclid
Your business is important to us, thank you for your response!
The staff is very polite and courteous
May 18, 2020
Unprompted review
Reply from Advance America - Des Moines - 2480 E. Euclid
Thank you for your response and comments regarding out services. We appreciate you business!
Great customer service
Kayla helped me thru the process of applying to get the loan and was very prompt and kind. Although she was busy she still was able to make my process quick and I got my loan. She is a example of great service and I would refer this company to my family or friends. She explained everything to me and answered all my questions and never got frustrated one bit. I'm in the customer service field and it feels great to be treated right. Great job Kayla and thank you again. If you want fast, friendly service where they greet you with a smile while applying for a loan stop in Advance America.
January 29, 2020
Unprompted review
Always friendly and appropriate and…
Always friendly and appropriate and professional
January 11, 2020
Unprompted review
I've been treated very well by all the…
I've been treated very well by all the employees that I've ever dealt with. By far the best borrowing experience I've ever had. Thanks
January 3, 2020
Unprompted review
the girls there treat u very well
the girls there treat u very well. with friendliness and respect. they are very helpful. they are very courteous and answer all your questions.
November 9, 2019
Unprompted review
Manager was very knowledgeable and…
Manager was very knowledgeable and thorough.
October 9, 2019
Unprompted review
Great customer service!
December 5, 2017
Unprompted review
Always friendly and helpful
December 3, 2017
Unprompted review
Heather is the best!!
Heather is the best!!! She’s non-judge mental and very patient even though the phone rang 578,656,867,8757 times when I was there.
September 22, 2017
Unprompted review
Customer service was to the point
Customer service was to the point. Quick and convenient.
September 10, 2017
Unprompted review
Always there when you need them.
August 28, 2017
Unprompted review
very nice people to work with really …
very nice people to work with really enjoying
May 20, 2017
Unprompted review
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