I am a return online customer and the process from the application to the deposit of funds is so fast and easy. It's usually less than 5 minutes from the time I log in to the time it says funds are o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Marc-Anthony was so kind and very knowledgeable when processing my loan. Charlene is th sweetest most caring manager I’ve ever met! They both are problem solvers and always find the answers! AAA... See more
Company replied
The two employees are the kindest and most pleasant people. Getting money takes less time than getting money out of an atm. Not a negative thing to say about the experience.
Company replied
The man that helped me was pleasant and professional. He explained the process completely and made it easy to understand. The entire experience was quick and easy and I would repeat it if I needed to... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1355 Covert Ave., 47714, Evansville, IN, United States
- 812-471-9143
4.7
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mark Anthony was the guy great job
July 15, 2026
Unprompted review
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I am a return online customer and the…
I am a return online customer and the process from the application to the deposit of funds is so fast and easy. It's usually less than 5 minutes from the time I log in to the time it says funds are on the way. Thank You for making it so simple and hassle free. I would absolutely recommend Advance America if you find yourself ever in need of extra funds.
July 11, 2026
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Evansville - 1355 Covert Ave.
We appreciate your awesome feedback and are so happy to have provided you with excellent service. Thank you for your time!
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The employees were really friendly and…
The employees were really friendly and it was easy to get a loan.
November 22, 2025
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day
Great services mark was great…
Great services mark was great definitely a win for everyone
October 23, 2025
Unprompted review
Reply from Advance America - Evansville - 1355 Covert Ave.
We appreciate your positive feedback. We are happy to hear that you had a great experience and that our services were beneficial for you.
Easy
I appreciate the ease of applying but I can not find a way to take my pdl into the epp option online. I also can not find anywhere to cancel autopay . The local branch is the best!
October 20, 2025
Reply from Advance America - Evansville - 1355 Covert Ave.
Advance America values its customers, and we will have someone personally contact you to discuss further.
Reply from Advance America - Evansville - 1355 Covert Ave.
We appreciate your positive feedback and are so happy we could provide an excellent experience. Have a great day.
very helpful and knowledgeable
July 8, 2025
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I have been with them a long time
I have been with them a long time. They always let me borrow every month. 👍👍👍👍👍👍👍👍👍👍. Have a good day
July 3, 2025
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service and quick
Thank you gentlemen for helping me today great service and great atmosphere and being very quick at your jobs thank you for your kindness and your ability to show that you care thank you again markanthony and alex
March 28, 2025
Unprompted review
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
Great customer service. Very polite and courtesy, definitely would recommend to friends
December 7, 2024
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Everything is so easy and convenient
Everything is so easy and convenient. When contacting the Covert location, he was able to help answer my questions.
October 4, 2024
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Anthony is an awesome employee
Anthony is an awesome employee. He is extremely friendly and goes out of his way to help you.
February 16, 2024
Unprompted review
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
How easy it was
The man that helped me was pleasant and professional. He explained the process completely and made it easy to understand. The entire experience was quick and easy and I would repeat it if I needed to.
Thank you
December 31, 2023
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Loan policy changes...?
They used to give me more time to repay my loan, as well as a larger loan amount. I showed them a copy of my latest paystub from my job, which included ample overtime hours, but was disappointed with the loan amount they offered, which was less than what I was expecting, and they repayment date they set for me was sooner than what was given in the past.
December 23, 2023
Reply from Advance America - Evansville - 1355 Covert Ave.
Advance America values its customers and we will have someone personally contact you to discuss further.
Easy, fast, and pleasant !!!!
The two employees are the kindest and most pleasant people.
Getting money takes less time than getting money out of an atm.
Not a negative thing to say about the experience.
December 7, 2023
Reply from Advance America - Evansville - 1355 Covert Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.