Advance America - Evansville - 1355 Covert Ave. Reviews 

83
TrustScore 4.5 out of 5

4.7

1355 Covert Ave., 47714 Evansville, IN, US


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Rated 5 out of 5 stars

I am a return online customer and the process from the application to the deposit of funds is so fast and easy. It's usually less than 5 minutes from the time I log in to the time it says funds are o... See more

Company replied

Rated 5 out of 5 stars

Marc-Anthony was so kind and very knowledgeable when processing my loan. Charlene is th sweetest most caring manager I’ve ever met! They both are problem solvers and always find the answers! AAA... See more

Company replied

Rated 5 out of 5 stars

The two employees are the kindest and most pleasant people. Getting money takes less time than getting money out of an atm. Not a negative thing to say about the experience.

Company replied

Rated 5 out of 5 stars

The man that helped me was pleasant and professional. He explained the process completely and made it easy to understand. The entire experience was quick and easy and I would repeat it if I needed to... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Evansville - 1355 Covert Ave.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1355 Covert Ave., 47714, Evansville, IN, United States

  • 812-471-9143

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.7

All reviews

(83)

11,953 reviews in the last 12 months

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Rated 5 out of 5 stars
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

the woman i talked to was very nice and…

the woman i talked to was very nice and considerate.

June 18, 2021
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

The representative did not take the…

The representative did not take the Covid crisis seriously until I had to make a personal phone call to her after leaving a complaint with the corporate office. She was small talking with an unmasked visitor in the store wealth of maximum customers allowed sat waiting we wore our masks but she in the unmasked customer spent an exceptional amount of time talking about the large gatherings that they had attended. I felt extremely vulnerable and when I voiced my concerns to her and advised that I had lost Family members she made light of the situation

November 28, 2020
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

If you working you don't have enough…

If you working you don't have enough money to pay your bills Advance America is the best place to go borrow some cash to pay your bills

October 18, 2020
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Staff was very friendly

Staff was very friendly. Made you feel very comfortable. I would totally recommend you guys.

September 21, 2020
Unprompted review
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Very kind and helpful!

July 16, 2020
Unprompted review
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly staff. Very short wait. I will always go to this site.

July 12, 2020
Unprompted review
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Advance America

Hi,I don't try the lady's name but she gave excellent service
Tim Burns

June 27, 2020
Unprompted review
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Your business is important to us, thank you for your response!

Rated 1 out of 5 stars

They endangered our rent!

My spouse and i got behind on one payment. Busy trying to get back funds to catch up financially months passed and we put it out of our minds although we kept them in the loop. After gaining new employment and almost and i mean 2 pay periods away from being able to be caught up, advance america pulled out their payment endangering our ability to pay rent. They could have at least called to confirm if we were ready. We tried to keep them informed in every way. But all the help they offered was to grab another loan so there goes our chances of being able to get out of our advance loan cycle. Totally uncool. And we still havent caught up on our rent!.

February 18, 2020
Unprompted review
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Courtney at your Covert location in…

Courtney at your Covert location in Evansville is awesome! She is always pleasant & nice even when under pressure from people & phones. I won’t go to any other location because of here!

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

I got there late but before they closed…

I got there late but before they closed and the manager was very helpful and didn't have an attitude even though I showed up 10 minutes before time to close. I like that because sometimes people say were getting ready to close but she didn't, she just took care of me.

August 16, 2019
Unprompted review
Rated 5 out of 5 stars

Over great customer service extremely…

Over great customer service extremely helpful and willing to work with me under my current condition. This place I will continue to use and recommend to everyone I know personally.

May 22, 2019
Unprompted review
Rated 3 out of 5 stars

Check transactions

I didn't like the fact I was given a check instead of cash and I came in at 1:45pm. I had to pay 5.00 at wood forest bank to cash it. Walmart Money Center would not take the check.

April 12, 2019
Unprompted review
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Your business is important to us. Thank you for your response.

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