Advance America - Evansville - 1355 Covert Ave. Reviews 

83
TrustScore 4.5 out of 5

4.7

1355 Covert Ave., 47714 Evansville, IN, US


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See what reviewers are saying

Rated 5 out of 5 stars

I am a return online customer and the process from the application to the deposit of funds is so fast and easy. It's usually less than 5 minutes from the time I log in to the time it says funds are o... See more

Company replied

Rated 5 out of 5 stars

Marc-Anthony was so kind and very knowledgeable when processing my loan. Charlene is th sweetest most caring manager I’ve ever met! They both are problem solvers and always find the answers! AAA... See more

Company replied

Rated 5 out of 5 stars

The two employees are the kindest and most pleasant people. Getting money takes less time than getting money out of an atm. Not a negative thing to say about the experience.

Company replied

Rated 5 out of 5 stars

The man that helped me was pleasant and professional. He explained the process completely and made it easy to understand. The entire experience was quick and easy and I would repeat it if I needed to... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Evansville - 1355 Covert Ave.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1355 Covert Ave., 47714, Evansville, IN, United States

  • 812-471-9143

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.7

All reviews

(83)

11,953 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love how they handle it with care

I love how they handle it with care, compassion, and promptness, no waiting in a long line

November 10, 2023
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day

Rated 5 out of 5 stars

Marc-Anthony was so kind and very…

Marc-Anthony was so kind and very knowledgeable when processing my loan.
Charlene is th sweetest most caring manager I’ve ever met!
They both are problem solvers and always find the answers!
AAA+++

September 10, 2023
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Friendly

Friendly, fast, & excellent service!

August 25, 2023
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day

Rated 5 out of 5 stars
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Real easy to work with

Real easy to work with. Nice and very courteous. In and out very quickly!

July 7, 2023
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

Very difficult to work with and…

Very difficult to work with and condescending to me hoping never need this again even though it is a very useful way to borrow on a short term in a bind

May 31, 2023
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Advance America values its customers and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars

I have been a customer for a while now…

I have been a customer for a while now and I have never experienced the friendliness of ur staff

March 16, 2023
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

They're always very polite and helpful

They're always very polite and helpful! Know their stuff!

December 16, 2022
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

They are fast and careful with…

They are fast and careful with everything and the workers there are excellent and very nice

December 1, 2022
Unprompted review
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Deborah

Good experience the lady did great job and was very friendly

September 10, 2022
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

This was the first time I used advance…

This was the first time I used advance American. I was greeted with a smile and hello when I entered the store. The sales person was very professional and helpful with determining what loan would best work for me.

September 6, 2022
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

I really like how easy it is to do a…

I really like how easy it is to do a loan application on line with your company.

August 5, 2022
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Loan was easy and fast

Loan was easy and fast. Your workers are super nice and helpful.

August 1, 2022
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great staff at the lodge ave location…

Great staff at the lodge ave location in evansville ind. Friendly and always willing to help. Thank you
I highly recommend them.

May 21, 2022
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Friendly and helpful knowledgeable…

Friendly and helpful knowledgeable employees at this location..

March 29, 2022
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Staff was very nice and it less then 10…

Staff was very nice and it less then 10 minutes to do loan . i would recommend everyone i know to advance america

August 16, 2021
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Evansville - 1355 Covert Ave. logo

Reply from Advance America - Evansville - 1355 Covert Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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