What made my experience great was the amazing customer service provided by Ms. V at the location on main St. She created a friendly atmosphere and also was extremely knowledgeable about all lo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an OUTSTANDING helper with my loan, her name is (MS. V). It was my first time applying at that location and she made the process extremely smooth. She was knowledgeable, courteous, and filled w... See more
Company replied
I love Advance America because they really do it all in one place—whether I need an installment loan, a payday loan, or even a title loan up to $25,000, the process is always easy and stress-free. I’v... See more
Company replied
My experience was outstandingly great! I have been visiting for years, and they've never let down when it came to fast efficient services. They offer many financial service, not just loans, and the en... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2406 N. Main Street, 32609, Gainesville, FL, United States
- 352-373-9992
4.8
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To Evan,Lorey and V
To Evan, Lorey, and V, Thank you all for giving above and beyond customer service. Your polite response to my questions was very helpful and positive. You all deserve a raise this month!
January 24, 2025
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
"Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!"
Evan did a very good job
Evan did a very good job! Well done Evan and V!
January 18, 2025
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer services greets u with a…
Customer services greets u with a friendly welcome when you enter.
July 2, 2024
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I love Ms V
I love Ms V. Her customer service was great
Also advance America has a new way for you to get your money. Right away on your card
Thank you I will come back again.
April 19, 2024
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was having problems with my on line…
I was having problems with my on line account. The staff was very friendly and helpful while fixing the problem in the store. They went above and beyond for 45 minutes making sure my account was in order
April 6, 2024
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Evan and vee are very professional…
Evan and vee are very professional wonderful associates Advanced America would be a great work place with more experience employees like those two.
March 21, 2024
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always helpful and professional.....and…
Always helpful and professional.....and kind
February 6, 2024
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
AMAZING!!!!
Ms.V and Evan were amazing! They were very warm and inviting. I smiled through the entire process because of their great personalities. They were very knowledgeable as well. I will definitely tell my friends to come in the store and as for either of the two 🥰
January 23, 2024
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This is the best place for great…
This is the best place for great customer service and financial services!
January 11, 2024
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
I am so happy to have this place…
I am so happy to have this place available in times of need. The best customer ever and easy process. Also shout out to Ms. V great service and polite and very kind.
December 30, 2023
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Ms V was so helpful and very…
Ms V was so helpful and very informative!
December 28, 2023
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The loan assistant was very personable
The loan assistant was very professional and seem to be very personable. She mad you feel at ease.
November 22, 2023
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Everything is great here
Everything is great here! The customer service is exceptional and the terms are the best!
November 22, 2023
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you ladies for great customer…
Thank you ladies for great customer service and for a quick process you all have the best loan products hands down
November 22, 2023
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
My experience was outstandingly great
My experience was outstandingly great! I have been visiting for years, and they've never let down when it came to fast efficient services. They offer many financial service, not just loans, and the entire process is quick and easy!
November 22, 2023
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Young Man that assisted me was very…
The Young Man that assisted me was very friendly and polite.
June 21, 2023
Reply from Advance America - Gainesville - 2406 N. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.