What made my experience great was the amazing customer service provided by Ms. V at the location on main St. She created a friendly atmosphere and also was extremely knowledgeable about all lo... See more
Company replied
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I had an OUTSTANDING helper with my loan, her name is (MS. V). It was my first time applying at that location and she made the process extremely smooth. She was knowledgeable, courteous, and filled w... See more
Company replied
I love Advance America because they really do it all in one place—whether I need an installment loan, a payday loan, or even a title loan up to $25,000, the process is always easy and stress-free. I’v... See more
Company replied
awesome financial solutions and great rates! give Ms. V a raise!!!!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2406 N. Main Street, 32609, Gainesville, FL, United States
- 352-373-9992
4.8
Excellent
114 reviews
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Customer service Is A+
Customer service at your Main St. office in Gainesville, Fl. is A+. Staff is always so friendly and service is quick. Love going into the office there.
July 1, 2020
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Your business is important to us, thank you for your response!
Corporate deposited a check for the…
Corporate deposited a check for the full amount without contacting me first so that I could rectify the issue. I was on a payment plan due to a hardship situation and only owed half of the amount presented to the bank. Thankfully I didn’t have any other important payments presented to the bank when corporate submitted the check. Just think about the overdraft fees!!! Fortunately the local branch was very helpful in rectifying the matter because my rent was involved in the money taken away from my bank account.
June 7, 2020
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Your business is important to us, thank you for your response!
very professional
May 12, 2020
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Your business is important to us, thank you for your response!
Reply from Advance America - Gainesville - 2406 N. Main Street
Thank you for your response and comments regarding out services. We appreciate you business!
Very convenient
Very convenient, and not hard to get the money that you need at the last minute.
February 29, 2020
Unprompted review
Service & Accuracy
Always Great Service! I always pay full an on time, diffently always convenient when needed. thank you!
February 8, 2020
Unprompted review
Great job
Great job. I had started an online app. But wanted to do payday loan. Instore they were great.
January 3, 2020
Unprompted review
I sometimes am away when my loan is…
I sometimes am away when my loan is due. The new online system works great for me. Now I am never late to repay me advance. Great improvement.
November 12, 2019
Unprompted review
Great Service will recommend
Would recommend. Got approved for more than I wanted. Went to Ace and got denied they're too strict on credit checks. Thanks Advance of America
August 24, 2019
Unprompted review
Honestly I love the changes y’all have…
Honestly I love the changes y’all have made an I just wanna say TJ at the Gainesville to location on Main Street is awesome 😌
August 22, 2019
Unprompted review
Customer service representative was…
Customer service representative was very polite and service was fast.
August 16, 2019
Unprompted review
Reply from Advance America - Gainesville - 2406 N. Main Street
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
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Thank you---Advance America Customer Response Team
Very happy every time i use you guys.
July 23, 2019
Unprompted review
Always courteous and professional
Always courteous and professional. Pleasure to do business with.
April 5, 2019
Unprompted review
I experienced a wait no more than 5…
I experienced a wait no more than 5 minutes
May 13, 2018
Unprompted review
They were amazing
They were amazing. I enjoyed the customer service experience. And they made very confidential and discreet and I am very happy with there services
May 7, 2018
Unprompted review
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