I was a day late getting my loan but…. It was due to my bank closing early. I will definitely use Advance America again! Very quick application!
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See what reviewers are saying
I had a fabulous customer service experience here! First of all, the staff are so bright, helpful, and thorough. The manager named Angela guided me through my experience and made sure I was taken care... See more
Company replied
I had to opportunity of working with Brenda Conner and I couldn’t have been more satisfied. She was very thorough and helpful !! Her personality was very pleasant especially when as for me; on the da... See more
Company replied
Ms.Brenda and Ms.Angela are great! Customer service is their top priority. They strive to provide exceptional service to all of their valued customers. They are a team of dedicated professionals to as... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3321 Lorna Rd., Ste. 7, 35216, Hoover, AL, United States
- 205-823-8472
4.9
Excellent
91 reviews
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Angela was amazing in assisting me with…
Angela was amazing in assisting me with the loan product
November 26, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Angela was such a kind spirit
Angela was such a kind spirit! Go see her for any financial needs!
November 10, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America, we strive to offer the best customer service and are glad we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
We're so happy to hear that you had such a positive experience. Thank you for sharing your kind words; we appreciate it!
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Angela provided great customer service!
October 8, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
We appreciate you recognizing our customer service. We are so happy you had a positive experience with our team member.
Fast easy and friendly
June 23, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
We're glad you found our service fast, easy, and friendly. We appreciate your positive feedback so much!
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
We're so glad to hear you had a wonderful experience! We appreciate your kind words and are committed to providing excellent customer service.
Thank you Mary!
April 24, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your kind words! We're thrilled to hear you had a positive experience with our company and team. We appreciate your feedback and are committed to providing the best possible service.
The ladies here are simply amazing!
The ladies here are simply amazing!! They make you feel so welcomed and right at home! If you’re in any financial situation please give Angela, Brenda or Mary a call and I promise you won’t regret it!
April 11, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Love these ladies at this location!
Love these ladies at this location!! Very honored to cross paths with them! Such a wonderful location with the best 3 ladies!!!
March 18, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your kind words! We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and we are thrilled that you felt honored to cross paths with our ladies. We appreciate your support and hope to see you again soon!
Always enjoy my experience with Angela
Always enjoy my experience with Angela. Thank you so much! Great location. Visit these 3 ladies if you need any financial assistance !! You won’t be disappointed
March 17, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
We appreciate your kind words and are thrilled to hear you had a positive experience. We're so glad you enjoyed your visit and found the location convenient. We're proud of our team and will share your feedback with them. Thank you for choosing us!
I had a fabulous customer service…
I had a fabulous customer service experience here! First of all, the staff are so bright, helpful, and thorough. The manager named Angela guided me through my experience and made sure I was taken care of and understood the terms. Most importantly, I felt welcomed, supported, and valued. Thank you! I appreciate everything.
February 27, 2025
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was satisfied with my overall experience.
I was satisfied with my overall experience as I was so undecided rather or not to take out the full offered amt. The two ladies assisted with my decision. Which I hope I've made the right choice.
July 30, 2024
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Brenda and Angela are wonderful with…
Brenda and Angela are wonderful with great customer service!
July 3, 2024
Unprompted review
Reply from Advance America - Hoover - 3321 Lorna Rd., Ste. 7
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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