Online easy to use to reply for loan and make payments
Company replied
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Online easy to use to reply for loan and make payments
Company replied
The Ladies there are very personable & made everything look easy. Very efficient in their job, made me feel welcomed. I would DEFINITELY send others their way when needing a loan.
Company replied
The beautiful lady that helped me was very friendly and very helpful. I really enjoy when I get serviced by her each time I am there. I just wish I could remember her name.
Company replied
The Customer Service at this location on the West Side is the Best!!!!!! They are great smiley and very helpful. Not only did they take cre of me they made it soooo easy and took away all my worries... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3335 Kentucky Ave., #6, 46221, Indianapolis, IN, United States
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Online easy to use to reply for loan and make payments

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
The Ladies there are very personable & made everything look easy. Very efficient in their job, made me feel welcomed. I would DEFINITELY send others their way when needing a loan.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
The beautiful lady that helped me was very friendly and very helpful. I really enjoy when I get serviced by her each time I am there. I just wish I could remember her name.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
Jamie was super friendly and very helpful. When you have to ask for money, this is the best response to get! Five stars and 2 thumbs up.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
The Customer Service at this location on the West Side is the Best!!!!!! They are great smiley and very helpful. Not only did they take cre of me they made it soooo easy and took away all my worries just like that!!! I was able to have a wonderful day!!!!! Thanks ladies!!!!!! *

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
Wonderful customer service from the entire staff anytime of the day you enter the store. The greetings and conversation makes the experience of getting a loan so easy and less stressful. Great management leader.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
Always quick and easy to apply in person or on the website.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
The people who are here are wonderful. Very knowledgeable and helpful.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
I had an amazing experience at the Kentucky Avenue branch in Indianapolis. The manager was so welcoming and made the experience great.
I love the store I go to they are super friendly and extremely helpful, it nice to be able to get a loan when you have a emergency or need some extra funds . The manager is very nice and explained everything to me

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
I really appreciate they’re there when we most need.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
I absolutely love the advance America that I go to because the employees are so amazing to me I love everybody up there.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
Last minute after work 515 p.m. had problem printingout my pay statements. 1.21.21 staff was courteous, great attitude, and helpful. We got it done just in time. Great job!

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
I’d never thought I’d have to get money form cash advance before . But uncertain things happen and I did . It was quick and painless to my surprise took about 45 minutes from the time I walked till I was walking out with cash in hand .
Thanks again

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
The staff are always pleasant to work with and greet you with a smile.

Reply from Advance America - Indianapolis - 3335 Kentucky Ave., #6
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