Online easy to use to reply for loan and make payments
Company replied
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Online easy to use to reply for loan and make payments
Company replied
The Ladies there are very personable & made everything look easy. Very efficient in their job, made me feel welcomed. I would DEFINITELY send others their way when needing a loan.
Company replied
The beautiful lady that helped me was very friendly and very helpful. I really enjoy when I get serviced by her each time I am there. I just wish I could remember her name.
Company replied
The Customer Service at this location on the West Side is the Best!!!!!! They are great smiley and very helpful. Not only did they take cre of me they made it soooo easy and took away all my worries... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3335 Kentucky Ave., #6, 46221, Indianapolis, IN, United States
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The staff is very friendly, helpful and non-judgmental. The service
is fast. They go out of their way to try to help when you need it the
most.
Place is great been come to you guys in mars hill plaza for years... Mainly for loans.. But the people are very nice and respectful..
I have never had a bad experience. Customer service, in my opinion, is great. They are obviously doing something right. Thank you AA.
I would recommend them because my experience dealing with Advance America was been great. Very good employees and they offer other types of service such as money orders and being able to pay your bills.
its fast and easy they make it feel good when you get a loan ill be a loyal customer
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