Advance America - Jackson - 927 N. Wisner Street Reviews 

68
TrustScore 4.5 out of 5

4.6

927 N. Wisner Street, 49202 Jackson, MI, US


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Rated 5 out of 5 stars

The staff here is super/friendly and knowledgeable. Everything just takes a minute or two at most, this is the way to go.

Company replied

Rated 5 out of 5 stars

Customer service is always a top priority. Advance America has always been there when I needed them

Company replied

Rated 5 out of 5 stars

The employees I have had the opportunity to speak and work with have been very supportive and helpful in every way, the website is very easy to navigate and is very user friendly

Company replied

Rated 5 out of 5 stars

Employees are always friendly and provide fast courteous service - With so many employers running short staffed, it is a welcome experience to have "in the know" staff.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Jackson - 927 N. Wisner Street

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

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Contact info

  • 927 N. Wisner Street, 49202, Jackson, MI, United States

  • 517-784-2977

4.6

Excellent

TrustScore 4.5 out of 5

68 reviews

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4.6

All reviews

(68)

12,145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very helpful office staff at Jackson

very helpful office staff at Jackson, MI. Tina is longterm manager. Greets return borrowers by name and shows interest in our lives. She is very good trainer of new staff. I borrow as padding for vacations and pay back total so I may be under more positive circumstances so a positive when I walk in. The office shares knowledge of new products such as prepaid visa and offers pamphlet. They seem very respectful of all people who walk in. A teller was gentle but persisted respectfully when an old man came in to wire money to some young women in Russia. Everyone in room was cautioning him about the fraud. They really care about the customers.

August 10, 2019
Unprompted review
Rated 5 out of 5 stars

Tina and her crew are the best

Tina and her crew are the best, always polite and very welcoming. Never had a bad experience with any of them, and always professional. Highly recommend the Jackson, Mi location.

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

I was impressed by the young lady…

I was impressed by the young lady helping me today. She was courteous, friendly, and very thorough. She has a wonderful life ahead of her if she uses those same values every day in her life with everyone she meets!!

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

This was the first time we borrowed …

This was the first time we borrowed from Advance America. Talk about a WOW experience from the get go. Our Advance America Agent Jacinda was incredible, she made us feel welcome even though we came in the last minutes of the day. She was efficient, informative and really cared about her clients and their needs. I would highly recommend Advance America to anyone and I hope they will find an agent as good as Jacinda.

February 11, 2018
Unprompted review
Rated 3 out of 5 stars

Usually on East Michigan store in …

Usually on East Michigan store in jackson, Mi it only takes a few minutes. Yesterday when i was there I waited 28 minutes. One of the girls left to go get change for 10 minutes of the 28. I don't understand why they didn't have enough change.

February 3, 2018
Unprompted review
Advance America - Jackson - 927 N. Wisner Street logo

Reply from Advance America - Jackson - 927 N. Wisner Street

Your comments are important to our business and relationship. Advance America will have someone contact you with the next several business days regarding your comments.

Rated 5 out of 5 stars

I had never been to any payday loan …

I had never been to any payday loan center. I got in a pinch when the gas company at my vacation cabin billed me like an auto pay which I did not sign up for then I paid the bill on top of that. I budget carefully and this put me in a bind as the utility company said up to 3 weeks to return my money . Thank heavens they were there to help me. Friendly, professional and understanding.

June 21, 2017
Unprompted review

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