Although the interest rates are astronomical! I still appreciate not having to ask a friend or family member for a loan when I get in a financial bind. Additionally the application process is fast and... See more
Company replied
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The lady was nice and she also had patient explained different ways to receive money and date’s to pay it back. Over the pass three years the ladies in that cash advance are very helpful especially wh... See more
Company replied
The professionalism from the staff the expedited efficient loan service. I've been a customer for some years now and referred family and friends. Thank you Advance America.
Company replied
Nicole and the other lady that's in (sorry I don't know her name) they're always polite and courteous. Nicole always greet you by calling your name. They give great customer service. 😊😊
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1124 Dunn Ave., 32218, Jacksonville, FL, United States
- 904-757-2228
4.9
Excellent
103 reviews
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Great service friendly staff.
November 22, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Danielle and Nicole are very attentive
Danielle and Nicole are very attentive. Goes above and beyond for their customers. I've experienced great customer satisfaction 😊👍
October 2, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The lady was nice and she also had…
The lady was nice and she also had patient explained different ways to receive money and date’s to pay it back. Over the pass three years the ladies in that cash advance are very helpful especially when it come elderly people trying to get money when their on a fixed income… Big up to the ladies on Dunn Avenue next to T-mobile!!!
July 9, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
When I need a loan advancement it is…
When I need a loan advancement it is made so simple and easy to get. Thank you.
July 8, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I really Love this Company
I really Love this Company. They are so helpful and considerate of people needs.😃
June 8, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always swift and straightforward, Lead Specialists is excellent with me every time!
Always swift and straightforward
May 15, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service was outstanding…
The customer service was outstanding and that's what made my day. It was customer appreciation day and I really felt appreciated. I refer friends and plan to definitely continue to use services.
April 30, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great attitude they care about the…
Great attitude they care about the customers. Great job nicole and danielle
April 26, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
You have some ( GREAT ) workers at this location!!!!!!!!!!!
You have some ( GREAT ) workers at this location.... I am very happy with the service i get there
April 5, 2023
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Nicole and the other lady that's in…
Nicole and the other lady that's in (sorry I don't know her name) they're always polite and courteous. Nicole always greet you by calling your name. They give great customer service. 😊😊
December 1, 2022
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance in time of need
The process was easy and seamless the staff were easy to talk to and they responded immediately to any of my concerns .
September 29, 2022
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very nice 👍 and helpful friendly service with a smile
Very good happy 😁 ladies, smile 😁😊 and friendly, service was great outstanding.
September 5, 2022
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Dunn Ave Crew
The ladies in this location are the absolute best. They are professional, kind and efficient. They are an exceptional group.
September 15, 2022
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Excellent customer service
Excellent customer service, Nicole is the best very knowledgeable.
July 11, 2022
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service very nice and they…
Customer service very nice and they greet you with a smile
July 9, 2022
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Zina is Always pleasant and knowledge
Zina is Always pleasant and knowledge. She was Awesome and very helpful.
November 24, 2021
When I went to website to do the…
When I went to website to do the application the application says 6 payments when I had a question I called you two or three number and I also requested a call back and I never got it. I wish you a local store in a local store said is three payments last night on which website is like last different resin left size door one another differently from the other and I don't like somebody from management or higher up to call me and explain to me how this happen and I never got a call back when I requested it
August 17, 2021
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
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