Although the interest rates are astronomical! I still appreciate not having to ask a friend or family member for a loan when I get in a financial bind. Additionally the application process is fast and... See more
Company replied
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The lady was nice and she also had patient explained different ways to receive money and date’s to pay it back. Over the pass three years the ladies in that cash advance are very helpful especially wh... See more
Company replied
The professionalism from the staff the expedited efficient loan service. I've been a customer for some years now and referred family and friends. Thank you Advance America.
Company replied
Nicole and the other lady that's in (sorry I don't know her name) they're always polite and courteous. Nicole always greet you by calling your name. They give great customer service. 😊😊
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1124 Dunn Ave., 32218, Jacksonville, FL, United States
- 904-757-2228
4.9
Excellent
103 reviews
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excellent services
July 21, 2021
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My experience at Advance America
I am writing this review of my relationship with Advance America The store I deal with is always well staffed and they work quickly and efficiently to get the customer in and out. I admire their concern for the community in setting up back to school drives and Christmas collection of toys for children. Doing this past year with the COVID situation the office is well kept and the employees are friendly. Thank you for the service you provide and the care you have shown for the community.
April 14, 2021
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
We have been going here on and off for…
We have been going here on and off for years. We especially like dealing with Nicole. She is a really person. Very professional.
April 1, 2021
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The customer service is always…
The customer service is always courteous, efficient, and helpful.
March 3, 2021
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Professional
Professional, friendly, fast service. Social distance was practiced. Patience was conveyed as I searched for information and was able to update information.
February 17, 2021
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This was a great experience
This was a great experience. Staff very helpful,kind and very professional. Very timely, gave the very best respect. Thanks
January 23, 2021
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Joan: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Excellent customer service!
Excellent customer service!
Everyone is so friendly and professional!
The office was extremely clean!
November 5, 2020
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Your business is important to us, thank you for your response!
Nicole was so helpful on Friday and the…
Nicole was so helpful on Friday and the young lady working yesterday as well. Thanks.
June 28, 2020
Unprompted review
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Your business is important to us, thank you for your response!
Nicole is always nice and helpful
June 11, 2020
Unprompted review
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Virus discount
It would be great if Advance America would give their customers a discount on the interest they charge.
A friend said his payday loan company gave him a discount. At Advance America we did not get this discount
May 26, 2020
Unprompted review
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your response and comments regarding out services. We appreciate you business!
Very friendly staff and helpful
April 8, 2020
Unprompted review
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Feel safe in store .Workers were…
Feel safe in store .Workers were protect to
April 3, 2020
Unprompted review
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Your business is important to us, thank you for your response!
Fast and extremely courteous.
March 2, 2020
Unprompted review
The Customer Service on Dunn Ave in…
The Customer Service on Dunn Ave in Jacksonville Florida are wonderful highly trained and very good with people. I so like Advanced America Financial Plan it help me with paying my bills on time. .May Our Father in Heaven bless all
February 8, 2020
Unprompted review
All Representatives that waited on me…
All Representatives that waited on me have been very friendly, courteous and helpful.
January 29, 2020
Unprompted review
Always Great Service When I go to the…
Always Great Service When I go to the Dunn Ave Location..5STAR!
January 14, 2020
Unprompted review
Best money advance place
December 27, 2019
Unprompted review
Good customer service and the best group of people.
I do know that your company has a wonderful group of people that work there and they give the best customer service I have ever seen. They have the best attitudes. Keep up the good work.
Lizzie
December 24, 2019
Unprompted review
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