Although the interest rates are astronomical! I still appreciate not having to ask a friend or family member for a loan when I get in a financial bind. Additionally the application process is fast and... See more
Company replied
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The lady was nice and she also had patient explained different ways to receive money and date’s to pay it back. Over the pass three years the ladies in that cash advance are very helpful especially wh... See more
Company replied
The professionalism from the staff the expedited efficient loan service. I've been a customer for some years now and referred family and friends. Thank you Advance America.
Company replied
Nicole and the other lady that's in (sorry I don't know her name) they're always polite and courteous. Nicole always greet you by calling your name. They give great customer service. 😊😊
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1124 Dunn Ave., 32218, Jacksonville, FL, United States
- 904-757-2228
4.9
Excellent
103 reviews
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She was friendly knowledgeable and…
She was friendly knowledgeable and empathetic. Work quick and efficient no one had to wait a very long time. She got the job done and chatted with customers within reason while working in excellence.
December 22, 2019
Unprompted review
Always polite and very conscientious…
Always polite and very conscientious regarding you need. I'm always thankful for their demeanor.
November 17, 2019
Unprompted review
Always there when I need them
November 6, 2019
Unprompted review
Very nice customer service Experience i…
Very nice customer service Experience i receive Everytime i go in office
October 10, 2019
Unprompted review
the staff there is the best
April 5, 2019
Unprompted review
what a good company to go for a pay day…
what a good company to go for a pay day loan.
April 3, 2019
Unprompted review
Clara was very positive
Clara was very positive, and helpful.. professional with a smile..
March 21, 2019
Unprompted review
Last year before November 2018
Last year before November 2018, I was charged fees by my bank and AA due to employee error. My personal check was submitted on the incorrect date resulting in fees accruing by my bank and AA. I do not feel like I should’ve had to pay the fees assessed by AA because it wasn’t my fault that their records were incorrect. I ended up paying the fees because the manager at the Dunn Avenue location would not remove the fees. Aside from this, I’ve never had a problem with this location.
March 4, 2019
Unprompted review
May use AI-assist with repliesRead more
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Customer Service
The location I use to transact my Advance America loans the personnel are not friendly.. They never greet you they never say Thank you. Its as if handling my a transaction is a inconvenience.
December 30, 2018
Unprompted review
Reply from Advance America - Jacksonville - 1124 Dunn Ave.
Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you soon to discuss your concerns.
Excellent service.
May 18, 2018
Unprompted review
It was fast and easy and the pit crew…
It was fast and easy and the pit crew was friendly and helpful in my time of need
April 3, 2018
Unprompted review
Great professional service.
February 15, 2018
Unprompted review
Advance America on Dunn is THE best!!
The ladies at the Advance America on Dunn Avenue are awesome. They were very helpful. I know when you have to get a payday loan, often times the clerks are not friendly and unprofessional....almost like they look down on you. But everyone at Advance America we friendly, extremely profession and made me feel more than comfortable. Keep it up ladies!!
January 15, 2018
Unprompted review
Always Great Service!!!
October 31, 2017
Unprompted review
Great experience!
October 3, 2017
Unprompted review
customer service was great
September 5, 2017
Unprompted review
Everyone in the office is friendly and …
Everyone in the office is friendly and very helpful. Love this place.
August 14, 2017
Unprompted review
I had a great experience dealing with a friendly staff and clean office environment.
I had a great experience dealing with a very friendly staff and clean office environment
July 3, 2017
Unprompted review
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