What made my experience great was the customer service. They made it really easy to understand the process and was a very good experience. Especially how thorough and how they go out of their way to... See more
Company replied
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What made my experience great was the customer service. They made it really easy to understand the process and was a very good experience. Especially how thorough and how they go out of their way to... See more
Company replied
I am always pleased with the loan process being as clear and easy and choosing your payment plan that fits you.
Company replied
I use Advance America anytime I need a loan they are easy to work with and you have options for the payments also they don’t charge a lot of interest it is very reasonable.
Company replied
Went in and payed off my loan and re-up it and the staff was so friendly and it was just a great experience awesome ppl to work with
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1100 N. Cable Road, 45805, Lima, OH, United States
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Reply from Advance America - Lima - 1100 N. Cable Road
Great Customer Service and friendly staff!

Reply from Advance America - Lima - 1100 N. Cable Road
The staff was very helpful and helpful me through the process.

Reply from Advance America - Lima - 1100 N. Cable Road

Reply from Advance America - Lima - 1100 N. Cable Road

Reply from Advance America - Lima - 1100 N. Cable Road
All of the employees know their. Jobs, they are polite and always very helpful.

Reply from Advance America - Lima - 1100 N. Cable Road

Reply from Advance America - Lima - 1100 N. Cable Road
Kristin is always helpful and it’s always easy to get money if I need it . Much appreciated.

Reply from Advance America - Lima - 1100 N. Cable Road

Reply from Advance America - Lima - 1100 N. Cable Road
The guy who was there was knowledgeable.( although the door was l locked so I thought I they were closed ? ?

Reply from Advance America - Lima - 1100 N. Cable Road
Have used advanced America a few times. The associates have always been friendly n always been helpful with what I needed.

Reply from Advance America - Lima - 1100 N. Cable Road
The online application did not work for me. I went to the local office and was in and out in 10 minutes or less! Good knowledgeable and friendly staff!

Reply from Advance America - Lima - 1100 N. Cable Road
The clerk was very knowledgeable of her job and the transaction went very quick and smooth.

Reply from Advance America - Lima - 1100 N. Cable Road
The ladies that work at Advance America they really nice and never had no problem out of them. They are very friendly and helpful if you late on your payment they will work something out with you and I will recommend them to anyone that need there service. 🤗

Reply from Advance America - Lima - 1100 N. Cable Road
The girls at the Cable Rd. store in Lima,Ohio are very friendly and helpful. Explained everything and had money on my card before I left the store. Only took about 15 minutes to fill out the application. If you need a loan go see the girls on Cable Rd.

Reply from Advance America - Lima - 1100 N. Cable Road

Reply from Advance America - Lima - 1100 N. Cable Road
No one likes to borrow, but this reputable lender never fails to deliver, when other large financial institutions, will not. I am on Social Security & all I needed to do, was bring a copy of my yearly statement of benefits, which will determine how much you may borrow, and within minutes, (seriously, 15 minutes, tops), I walked out with a nine month installment loan, with easily manageable payments! Highly recommend Advance America & especially the Lima location. These professionals, went above & beyond to help meet my financial needs, during these uncertain times!

Reply from Advance America - Lima - 1100 N. Cable Road
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