What made my experience great was the customer service. They made it really easy to understand the process and was a very good experience. Especially how thorough and how they go out of their way to... See more
Company replied
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I am always pleased with the loan process being as clear and easy and choosing your payment plan that fits you.
Company replied
I use Advance America anytime I need a loan they are easy to work with and you have options for the payments also they don’t charge a lot of interest it is very reasonable.
Company replied
Went in and payed off my loan and re-up it and the staff was so friendly and it was just a great experience awesome ppl to work with
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1100 N. Cable Road, 45805, Lima, OH, United States
- 419-222-3900
4.8
Excellent
83 reviews
Asks customers to review
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Always there for me and my family
Always there for me and my family! It so nice to know they try to work out a solution for you. Very knowledgeable and nice service. We're thankful to have such caring ladies in this branch of Advance America here in Lima. Thank you
December 23, 2021
Very friendly & helpful!
November 24, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They was very nice and polite
July 26, 2021
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Easy to get loans
April 23, 2021
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good store great personnel who are very…
Good store great personnel who are very nice an they take care of all your needs an prompt service also
March 15, 2021
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great place pleasant
November 20, 2020
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your response and comments regarding our services. We appreciate your business!
5 Stars
I was surprisingly pleased. They’re ALWAYS PROFESSIONAL & FRIENDLY and this time was no different. I felt human and didn’t feel like I was being looked down on. Great place with great people.
November 7, 2020
Reply from Advance America - Lima - 1100 N. Cable Road
Your business is important to us, thank you for your response!
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Lima - 1100 N. Cable Road
Your business is important to us, thank you for your response!
The ladies are very friendly
The ladies are very friendly. The wait time when I have went in has been has been great. The pay back payments could be cheaper but they are manageable. I would still recommend this place.
October 4, 2020
Unprompted review
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Lima - 1100 N. Cable Road
Thank you for your response and comments regarding out services. We appreciate your business!
Have not received my email confirmation…
Have not received my email confirmation info yet
January 4, 2020
Unprompted review
Quick
Quick, very polite.
The only thing I would suggest is to inform customer of amount of loan available up front, the apr, length and amount of payments before the end of the process.
Otherwise great service
December 28, 2019
Unprompted review
this was first loan i ever received…
this was first loan i ever received from advance america and the girl was very helpful and explained details of loan to me it was just what i needed at this time rates are good and affordable people are helpful thanks again
December 16, 2019
Unprompted review
Professional and friendly
Professional and friendly.
Good experience.
November 20, 2019
Unprompted review
Very polite lady that helped me
November 11, 2019
Unprompted review
Advance America had my back !!!
Advance America had my back when life
Threw me a curve ball. No hassel, and within minutes I had the income to take care of my needs.
Thank You Advance America !!
September 10, 2019
Unprompted review
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