Amanda was very pleasant and willing to answer all my questions. She let me know a lot of information needed to make a decision. She was even willing to stay late in order to make sure I was ok. You d... See more
Company replied
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See what reviewers are saying
Kathy helped me out with my loan. I felt nervous because I never needed a payday loan before but she helped ease my shame and treated me with comfort and respect. I will recommend them to anyone I kno... See more
Company replied
I was so happy that I was greeted by a super friendly lady; even though I got there minutes before closing!! I will definitely come back.
Company replied
Jean worked with me and my dad but everyone was super nice and friendly!!! Definitely recommend them!!
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4412 Outer Loop Hwy., 40219, Louisville, KY, United States
- 502-966-9877
4.8
Excellent
64 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
We are so glad you found our services helpful for your needs. We appreciate your positive feedback!
100% delivery and efficiency
November 21, 2025
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I never give a five star there’s always…
I never give a five star there’s always room for improvement, but these people are great. No complaints.
September 12, 2024
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amanda was very pleasant and willing to…
Amanda was very pleasant and willing to answer all my questions. She let me know a lot of information needed to make a decision. She was even willing to stay late in order to make sure I was ok. You don't find people like her any more for her I am thankful.
August 18, 2024
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was so happy that I was greeted by a…
I was so happy that I was greeted by a super friendly lady; even though I got there minutes before closing!! I will definitely come back.
June 10, 2024
Unprompted review
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very nice and helpful
October 3, 2023
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The personnel
September 21, 2023
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
There was very nice and courteous and…
There was very nice and courteous and everything worked real good didn’t take long
September 7, 2023
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I needed to stop in before work to get…
I needed to stop in before work to get an advance so that my mortgage could be paid on time. It was so nice to get in and out so quickly that I was at work early.
July 19, 2023
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Kathy helped me out with my loan
Kathy helped me out with my loan. I felt nervous because I never needed a payday loan before but she helped ease my shame and treated me with comfort and respect. I will recommend them to anyone I know. This place deserves 10 stars!!!
July 12, 2023
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jean worked with me and my dad but…
Jean worked with me and my dad but everyone was super nice and friendly!!! Definitely recommend them!!
May 18, 2023
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I referred someone to Advance America…
I referred someone to Advance America 2months ago they got a loan and I never received my referral bonus,I will never refer anyone else because I feel like that’s a big lie (referral bonus)
December 1, 2022
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Advance America values its customers and we will have someone personally contact you to discuss further.
Always friendly and helpful
January 30, 2023
Unprompted review
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was busy that day but we were in and out quick...
We have used the company since Shepherdsville. Wish that one hadn't closed
January 14, 2023
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always a great pleasure going in
Always a great pleasure going in, all the ladies are always so nice.
January 14, 2023
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very kind and helpful.They know me by…
Very kind and helpful.They know me by name and make me feel welcome.
December 15, 2022
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Kathi at the outer loop location is the…
Kathi at the outer loop location is the best!! Great customer service and professional!!
August 29, 2022
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I love it
I love it. Kathy is the best. I love talking to her and visiting just to say hi.
August 23, 2022
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Kathy at the outer loop location was a…
Kathy at the outer loop location was a freaking dream!...Will be back for sure..thanks again!
April 12, 2022
Unprompted review
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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