Amanda was very pleasant and willing to answer all my questions. She let me know a lot of information needed to make a decision. She was even willing to stay late in order to make sure I was ok. You d... See more
Company replied
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See what reviewers are saying
Kathy helped me out with my loan. I felt nervous because I never needed a payday loan before but she helped ease my shame and treated me with comfort and respect. I will recommend them to anyone I kno... See more
Company replied
I was so happy that I was greeted by a super friendly lady; even though I got there minutes before closing!! I will definitely come back.
Company replied
Jean worked with me and my dad but everyone was super nice and friendly!!! Definitely recommend them!!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4412 Outer Loop Hwy., 40219, Louisville, KY, United States
- 502-966-9877
4.8
Excellent
64 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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How people like to be treated
They have always been nice people who work there. They treat you with respect and very friendly.
April 4, 2019
Unprompted review
Great service,
May 23, 2018
Unprompted review
Very nice and professional!
The ladies are always so nice and personal. It is a pleasure to do business with them.
March 10, 2018
Unprompted review
Excellent customer service
Excellent customer service, patient worker. Overall the best service!
February 11, 2018
Unprompted review
Very helpful
Very helpful, Amanda does an excellent job, she deserves to be recognized for it.
January 4, 2018
Unprompted review
Great customer service.
December 3, 2017
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not enough of a check advance
Not enough of a check advance. Not worth the exuberant fee to continue to go through your company.
October 2, 2017
Unprompted review
Reply from Advance America - Louisville - 4412 Outer Loop Hwy.
Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.
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