I have always had a great experience with Lisa W. Very pleasant to work with and always smiling and happy. Definitely would recommend her and advanced america for your loans.
Company replied
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See what reviewers are saying
Lisa is knowledgeable..patient...friendly and caring. I've never felt taken advantage of or like there's was any funny business. Very professional and straight forward which means more than I think Li... See more
Company replied
I have worked with Lisa 4x since my first advance, & she is absolutely wonderful. She’s also so kind, personable, trustworthy & an expert in this field. Everyone working there seems happy & cares abo... See more
Company replied
Never disappoint with this company. Fast with getting my loan within 10 minutes or less. Cash already in my account. Thank you. Happy Holidays
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1335 N. Telegraph Road, 48162, Monroe, MI, United States
- 734-241-1754
4.7
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Lisa Rocks!
Lisa is knowledgeable..patient...friendly and caring. I've never felt taken advantage of or like there's was any funny business. Very professional and straight forward which means more than I think Lisa even realizes 10/10 recommend
November 1, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lisa was very helpful
Lisa was very helpful. An asset to this company. Very kind.
October 22, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It is a very quick process
Lisa is awesome! She knows the job, and she likes to help you get your loan. She is incredibly knowledgeable, up front, and polite. Our family had a great experience with her, and we got a great advance pay.
September 20, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Everytime I go the staff is so helpful…
Everytime I go the staff is so helpful and gracious. Could not be happy with my experience.
September 19, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Tiffany
Ms. Lisa is an outstanding worker, Always sweet and pleasant. Smiles all the time. Please go and see her if needing services.
September 19, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lisa is great at her job and always…
Lisa is great at her job and always very helpful
September 16, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Lisa is always pleasant and…
Lisa is always pleasant and knowledgeable in her work. I always come to her when I need a little extra cash. I appreciate her.
September 16, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are always very pleasant and…
They are always very pleasant and willing to help me with my loan Thankyou for making it so easy
August 8, 2024
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Great customer service
Great customer service, always someone there to help me. I've been coming here for a couple months and the staff is always ready to help me and will get me in-out in a hurry when I'm in a rush. Special thanks to Lisa for always being a great help
July 24, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Great service
July 24, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always have an amazing experience
Always have an amazing experience ! Would recommend to anyone
July 5, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Lisa is such a happy representive.
Lisa is such a happy representive.
God bless her for all her help. She is so speedy and knowledgeable.
I give 20 stars for her pleasant attitude.
Thank you so much lisa
July 2, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
She is very helpful and friendly and…
She is very helpful and friendly and explained everything in very great detail.
June 10, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lisa was very professional fast easy…
Lisa was very professional fast easy and convenient I would definitely recommend Advanced America.
June 6, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The staff are very helpful and kind
The staff are very helpful and kind. I enjoy their service.
May 11, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lisa and Alice are so wonderful and…
Lisa and Alice are so wonderful and helpful!
April 26, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Ladies in the monroe center are amazing
Ladies in the monroe center are amazing
April 26, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
In person versus online and debit versus ACH.
I like working with the girls at the local store. They are always great. I liked the online BUT I don’t like the fact that they make my payments ACH deposits. When you do that I have to wait 5-10 days before I can reload. I would prefer that my payments be done with my debit card that ends in 54. I was also unable to speak to anyone at the online site.
March 21, 2024
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Advance America values its customers, and we will have someone personally contact you to discuss further.
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