I have always had a great experience with Lisa W. Very pleasant to work with and always smiling and happy. Definitely would recommend her and advanced america for your loans.
Company replied
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Lisa is knowledgeable..patient...friendly and caring. I've never felt taken advantage of or like there's was any funny business. Very professional and straight forward which means more than I think Li... See more
Company replied
I have worked with Lisa 4x since my first advance, & she is absolutely wonderful. She’s also so kind, personable, trustworthy & an expert in this field. Everyone working there seems happy & cares abo... See more
Company replied
Never disappoint with this company. Fast with getting my loan within 10 minutes or less. Cash already in my account. Thank you. Happy Holidays
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1335 N. Telegraph Road, 48162, Monroe, MI, United States
- 734-241-1754
4.7
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The ladies here are lovely,fun and very…
The ladies here are lovely,fun and very knowledgeable and a pleasure to deal with.
March 15, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always great customer service quick &…
Always great customer service quick & easy!! Lisa is Always a pleasure
January 26, 2024
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Understanding people who care
Lisa was extremely compassionate hopeful knowledgeable comforting she knew exactly what to do for every step of the process I will be referring people to your store
January 8, 2024
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The processor was very knowledgeable
The processor was very knowledgeable. I was in and out in minutes
July 20, 2023
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Alice was great
May 17, 2023
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing people
Amazing people, Lisa and her coworkers at the Monroe, Michigan location. Very fast, friendly, and professional yet caring. I love Advance America!
March 17, 2023
Reply from Advance America - Monroe - 1335 N. Telegraph Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
GREAT Consistent Experiences - Highly Recommend!
I have worked with Lisa 4x since my first advance, & she is absolutely wonderful. She’s also so kind, personable, trustworthy & an expert in this field. Everyone working there seems happy & cares about their customers.
December 3, 2022
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service
Lisa has the best customer service skills. Even though she has a line of people waiting she is professional and takes her time to make sure all of your questions are answered. Satisfaction guaranteed by Lisa
November 21, 2022
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The ladies at the Monroe Mi store are…
The ladies at the Monroe Mi store are awesome! Very friendly and efficient!
November 18, 2022
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lady are very nice and efficient
November 14, 2022
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
agent was great
October 26, 2022
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Thankyou again Lisa and Tanya of Monroe…
Thankyou again Lisa and Tanya of Monroe You really saved the day!
Thank you for making an unexpected emergency situation less painful than I thought was going to be. Respectable professional, and kind!
You can’t imagine my relief right now!
All my best to you both!!
D
October 25, 2022
Unprompted review
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Monroe Michigan store
The Monroe Michigan store, Lisa has done a wonderful job everytime I go in there. Very polite always helpful and makes the store feel homey. Always remember faces and names of her customers.
September 17, 2022
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff was so helpful and made…
The staff was so helpful and made everything super easy for me.
July 2, 2022
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America Support
Lisa is so professional and helpful. This is a great company and I have had great experiences every time I go in or call in Monroe, Mi. Thank you for helping me when I have financial issues between pay pays. A plus rating.
February 25, 2022
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lisa at the Monroe
Lisa at the Monroe, Michigan office dose a fantastic job, with customer service. She is very personable, fast and precise. I enjoy going to that office every month.
October 8, 2021
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lisa is very nice and helpful.
February 23, 2021
Reply from Advance America - Monroe - 1335 N. Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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