Advance America - Pasadena - 140 E. Southmore Ave. Reviews 

83
TrustScore 5 out of 5

4.9

140 E. Southmore Ave., 77502 Pasadena, TX, US


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Rated 5 out of 5 stars

Totally recommend Advance America! Alby was very nice & friendly during our loan process

Company replied

Rated 5 out of 5 stars

Anna Cruz showed excellent loan officer. I had a pleasure doing business with her. Very courteous and polite. She got me in and out quickly!

Company replied

Rated 5 out of 5 stars

Im very happy with your service honestly you hsve been alot of help in my most times of needs Thank you very much from the bottom of my heart ❤️

Company replied

Rated 5 out of 5 stars

Alby was very helpful and efficient while explaining all the terms of my contract. I highly recommend Alby for any loan needed!

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Pasadena - 140 E. Southmore Ave.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 140 E. Southmore Ave., 77502, Pasadena, TX, United States

  • 713-589-1131

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

13,355 reviews in the last 12 months

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Rated 5 out of 5 stars

Totally recommend Advance America

Totally recommend Advance America! Alby was very nice & friendly during our loan process

July 3, 2026
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Anna Cruz showed excellent loan…

Anna Cruz showed excellent loan officer. I had a pleasure doing business with her. Very courteous and polite. She got me in and out quickly!

June 27, 2026
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Very professional service

Very professional service. You are the best in the business. Thank you.
Salvador Rodriguez

June 24, 2026
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We are so happy to hear that you had such a positive experience with our service. Thank you for your kind words!

Rated 5 out of 5 stars

Alby and Ana did the best awesome!!!

June 9, 2026
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!

Rated 5 out of 5 stars

Alby was very helpful and efficient…

Alby was very helpful and efficient while explaining all the terms of my contract. I highly recommend Alby for any loan needed!

June 8, 2026
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. We are so happy we could provide the money solutions you needed. We appreciate your business!

Rated 5 out of 5 stars

Im very happy with your service…

Im very happy with your service honestly you hsve been alot of help in my most times of needs Thank you very much from the bottom of my heart ❤️

May 29, 2026
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We are so glad we could be there for you during your times of need. Thank you for your kind words and positive feedback.

Rated 5 out of 5 stars

Everything went fast

Everything went fast, well, and we'll coordinated.

May 3, 2026
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We're happy to hear that everything was fast and well-coordinated for you. Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Pedro was super helpful and friendly…

Pedro was super helpful and friendly and even let me inside the store before they opened.

April 20, 2026
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful service you received.

Rated 5 out of 5 stars

Very good attention and very fast…

Very good attention and very fast thanks to the lady Alby de la Rosa 100% Recommended

January 6, 2026
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We're happy to hear that you received very good attention and fast service. We appreciate your recommendation and thank you for your positive feedback!

Rated 5 out of 5 stars

Great fast service

Great fast service

December 3, 2025
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review! At Advance America, we strive to provide the best customer service, and we are thrilled to have offered the money solutions you needed. Have a wonderful day!

Rated 5 out of 5 stars

Alby was incredibly helpful during our…

Alby was incredibly helpful during our phone and in-person conversations. She was pleasant, knowledgeable, and efficient. I highly recommend her services.

November 21, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We're happy to hear that your interactions were so positive! We appreciate you mentioning how helpful, knowledgeable, and efficient our team member was. Thank you for your recommendation!

Rated 5 out of 5 stars

Ana was amazing !!!

Ana was amazing !!!! She was so nice and helpful !!!

November 12, 2025
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great workers here I would recommend…

Great workers here I would recommend anytime Mrs Alby so nice helped me and also Ana great

November 3, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

It was advertised that payment could be…

UPDATE: the loan place was quick to respond and I gave it a call and it states that there are time frames which I probably didn't pay attention to or would have seen and I did this on a non-business day which was a Saturday but they say that once it's posted that business day then you should get at the next following day so the 4th was right. I have terrible credit and I guess I missed the point that I was given alone at all. I was just impatient because I had something very pressing but it worked out and if you have bad credit and you at least work definitely give this a try.
It was advertised that payment could be put in the next business day and it's 3 days later and it really needed the money sooner so when I get the money I won't need it anymore so I'll be paying $154 on a $200 loan for nothing. Kind of pissed off about that. I understand it was a Friday but I would think Monday but no of course not 4 days so don't believe them when they say next business day.

October 30, 2025
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.

Rated 5 out of 5 stars

Great experience great service very…

Great experience great service very friendly

September 29, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Thank u for everything

Thank u for everything very much appreciated

September 6, 2025
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

The service was very helpful exactly…

The service was very helpful exactly when needed. The process was fast, straightforward, and not complicated at all. It made everything much easier to handle. Highly appreciated!

August 21, 2025
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Alby Pedro and Ana did a great job!!

August 21, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We're happy to hear that you had such a wonderful experience. Thank you for sharing your positive feedback with us; we appreciate it.

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