Advance America - Pasadena - 140 E. Southmore Ave. Reviews 

84
TrustScore 5 out of 5

4.9

140 E. Southmore Ave., 77502 Pasadena, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

Im very happy with your service honestly you hsve been alot of help in my most times of needs Thank you very much from the bottom of my heart ❤️

Company replied

Rated 5 out of 5 stars

Anna Cruz showed excellent loan officer. I had a pleasure doing business with her. Very courteous and polite. She got me in and out quickly!

Company replied

Rated 5 out of 5 stars

The service was very helpful exactly when needed. The process was fast, straightforward, and not complicated at all. It made everything much easier to handle. Highly appreciated!

Company replied

Rated 5 out of 5 stars

Totally recommend Advance America! Alby was very nice & friendly during our loan process

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Pasadena - 140 E. Southmore Ave.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 140 E. Southmore Ave., 77502, Pasadena, TX, United States

  • 713-589-1131

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

11,730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ana made my day by helping me not being…

Ana made my day by helping me not being scam from an online person. Great people go see them

July 1, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We're happy to hear that we could assist you and prevent a potential scam. It's wonderful knowing our team made your day! Thank you for your positive feedback.

Rated 5 out of 5 stars

Great Service thanks Ana

June 25, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We appreciate your positive feedback and are so happy we could provide great service. Thank you.

Rated 5 out of 5 stars
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We appreciate your positive review. We are happy to provide the money solutions you needed with great customer service.

Rated 5 out of 5 stars

Anna has been very helpful from the pre…

Anna has been very helpful from the pre qualification process through the finish. I recommend her to anyone needing cash.

June 18, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

We're happy to hear that the process, from start to finish, was helpful. We appreciate you recommending our services to others needing assistance. Thanks for your feedback.

Rated 5 out of 5 stars

Anna was a very beautiful woman and…

Anna was a very beautiful woman and very professional!! Sooo kind and polite something that I never seen or heard before!! Way to go Ma’am

June 13, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Came in quick for a loan was in an out…

Came in quick for a loan was in an out within 20 min Ana Ayala was kind & helpful…

May 12, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day

Rated 5 out of 5 stars

I love this location Ana and Pedro has…

I love this location Ana and Pedro has the best customer service ever

March 12, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your kind words! We are so glad to hear you had a positive experience and appreciate your feedback. We strive to provide excellent customer service at all of our locations.

Rated 5 out of 5 stars

The service was outstanding l am very…

The service was outstanding l am very satisfied with the quality l received.

March 5, 2025
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

Great service thanks Ana

March 3, 2025
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

The Employees are always so…

The Employees are always so professional love going to see them.

December 27, 2024
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Thanks

Thanks , Ana for great customer service.

December 23, 2024
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great service thanks And and Pedro

November 29, 2024
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Ana and Pedro are amazing

Ana and Pedro are amazing

November 26, 2024
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

Very friendly and caring person and I…

Very friendly and caring person and I love it

September 18, 2024
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

I love this place the process it’s very…

I love this place the process it’s very easy

September 16, 2024
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Great service thank you Ana and Pedro

September 16, 2024
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Peter and Ana were very friendly and…

Peter and Ana were very friendly and helpful. Loan process was fast and easy. Explained everything clearly.

May 15, 2024
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Easy to get a loan here super nice and…

Easy to get a loan here super nice and professional

May 6, 2024
Unprompted review
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Peter Madrid was exceptionally patient…

Peter Madrid was exceptionally patient and professional. He explained each step of the loan process. I look forward to a continuing relationship with Advance America.

March 21, 2024
Advance America - Pasadena - 140 E. Southmore Ave. logo

Reply from Advance America - Pasadena - 140 E. Southmore Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

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