Im very happy with your service honestly you hsve been alot of help in my most times of needs Thank you very much from the bottom of my heart ❤️
Company replied
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See what reviewers are saying
Anna Cruz showed excellent loan officer. I had a pleasure doing business with her. Very courteous and polite. She got me in and out quickly!
Company replied
The service was very helpful exactly when needed. The process was fast, straightforward, and not complicated at all. It made everything much easier to handle. Highly appreciated!
Company replied
Totally recommend Advance America! Alby was very nice & friendly during our loan process
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
140 E. Southmore Ave., 77502, Pasadena, TX, United States
- 713-589-1131
4.9
Excellent
84 reviews
Asks customers to review
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Great help & the representative was so…
Great help & the representative was so helpful & got my loan so quick
July 2, 2023
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
After looking for a loan online and…
After looking for a loan online and around town, I stopped by the Pasedena location and was pleased to find very helpful customer service agents ready assist me.
The process for applying for the loan was quick and easy, and the associate helped tremendously througout the process.
Although I didn't get approved for the amount I was hoping for, I was pleased with the financial assistance I received.
August 20, 2022
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Mrs Ana C @ Pasadena Texas
Mrs Ana C. was very courteous and efficient. The Pasadena location is conveniently close by and the assistance that I received was very informative and easy to make a decision.
June 3, 2022
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service
March 15, 2022
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Everything was good
January 7, 2022
Extremely pleased with service
Extremely pleased with service! Lesly went above and beyond my expectations! I would definitely recommend Advanced America to anyone needing a loan. Once again, thank you!
July 6, 2021
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The manager Lesly Rayo was very patient…
The manager Lesly Rayo was very patient and understanding of my needs and I was a first time borrower with the company. She did an awesome job and was very thorough with the loan. I highly recommend the company and that location.
December 13, 2020
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
The lady was very good and courteous
November 5, 2020
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
Your business is important to us, thank you for your response!
They did really good
January 26, 2020
Unprompted review
excellent customer service Thanks!
November 12, 2019
Unprompted review
Not returning
I have been getting loans for quiet a while meaning years. I would always come back when I needed help financially for a loan because of the friendly, caring staff there used to be at this location.
Over time there’s been a lot of new faces, for the most part had me coming back especially in need. I have always paid on time never missed a promised payment and the bank never had to pay because I would always be at the store to either refinance or pay off. I’m writing to inform you all that I will no longer go to Advance America due to the personnel being unkind, unfriendly.I have been humiliated, passed around to other personnel when they did not choose to help me; they talk to people rudely and choose music that is not suitable for everyone to listen to. Lately I’ve very disappointed to have been treated every time like I have not paid on time or not trusted. When they can see by computer or my file that I’ve been a great customer for years.
October 12, 2019
Unprompted review
Reply from Advance America - Pasadena - 140 E. Southmore Ave.
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Been with them for several years
Been with them for several years. And always delivers. Great people, great customer service.. I would definitely recommend them.
October 7, 2019
Unprompted review
Advance America helped me with my …
Advance America helped me with my financial needs. They are awesome
November 11, 2017
Unprompted review
Great customer service
May 27, 2017
Unprompted review
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