I’m paid every third week of each month. Occasionally my due date might come a day or two days early, they do not penalize me if I call and explain when they will receive their payment. Also I can i... See more
Company replied
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See what reviewers are saying
It's more convenient to go online than to the store. Especially if you are ill or have an emergency. I like doing business online with Advance America.
Company replied
My grandson just graduated from High school and needed cap and gown and senior pictures! Advance America helped to make it possible! Thanks Advance America!
Company replied
I received my money very fast the application is very fast no problems at all Advance America is always there when I need them
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2390 S. Wayne Rd., 48186, Westland, MI, United States
- 734-595-9120
4.7
Excellent
81 reviews
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Theresa is the best!!
Theresa is the best!!! So nice and quick in and out
May 17, 2024
Unprompted review
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Shay was excellent and very…
Shay was excellent and very knowledgeable about the process. She’s a keeper
May 15, 2024
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Jonathan is awsome!
April 2, 2024
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This company offers a great service
This company offers a great service. I have been able to pay off bills like crazy with this extra help. Service is simple and quick. The personnel couldn't be more helpful or nicer.
January 3, 2024
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Theresa
Theresa, was very patient and knowledgeable for my first experience. We need more people like her! She needs 10 stars!!
December 19, 2023
Unprompted review
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Teresa is awesome
November 12, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very pleasant experience
November 18, 2023
Unprompted review
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Best way to get a pay day loan!
It's so easy and fast whenever I need a pay day loan. I love that I can do all of it online, no need to go in, but if I do need to the staff at the westland michigan office an Warren rd has a fantastic staff. Always there to help me.
October 27, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They make the process less painful I love going there the experience is very pleasant all the information is given to me clearly and I always leave with a clear understanding of what I have to do
I'm greated well they always offer water snacks and sanitize wipes to keep everything clean the ladies are always professional and in a good mood it's better than paying the rest of my bills overall a great experience no complaints
October 4, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for working with Advance America to resolve your issue. If there is anything else we can assist you with, please contact us at comments@advanceamerica.net or 844-562-6480. Thank you!
Advance America Review
The customer service is good however, I initially tried to repay on-line and there was an issue with Advance America's website so I had to go in the store to do so. I was told that I couldn't pay with my debit card I had to pay via cash. This was an inconvenience of my time. Not the fault of the employees but AA should be able to allow customers to initiate payment in either method/manner and identify customers not being at fault.
August 26, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Advance America values its customers and we will have someone personally contact you to discuss further.
convenient
It's more convenient to go online than to the store. Especially if you are ill or have an emergency. I like doing business online with Advance America.
July 4, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Everything was good
May 27, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
- Thank you for your review regarding our loan and money services. Our Westland location appreciates your business!
Was able to do a reloan on line
Was able to do a reloan on line. Which makes it easy for me, with my medical conditions.
April 5, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very efficient servicing with a smile!!!
April 3, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Teresa in westland michigan off wayne is amazing!!!!!
Teresa in westland michigan off wayne road is always very knowledgeable, informative and polite. Thank you Teresa for all that you do
March 21, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Teresa is always so pleasant
Teresa is always so pleasant. Any time i go there she is always the same. Thank you Teresa for all that you do.
January 13, 2023
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Amazing service
Theresa was amazing and very knowledgeable. She explained everything perfectly
December 23, 2022
Reply from Advance America - Westland - 2390 S. Wayne Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was fast customer service was great…
It was fast customer service was great I would recommend them to someone else
November 10, 2022
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was very simple and easy to get the…
It was very simple and easy to get the funds I needed
September 30, 2022
Reply from Advance America - Westland - 2390 S. Wayne Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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