I’m paid every third week of each month. Occasionally my due date might come a day or two days early, they do not penalize me if I call and explain when they will receive their payment. Also I can i... See more
Company replied
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See what reviewers are saying
It's more convenient to go online than to the store. Especially if you are ill or have an emergency. I like doing business online with Advance America.
Company replied
My grandson just graduated from High school and needed cap and gown and senior pictures! Advance America helped to make it possible! Thanks Advance America!
Company replied
I received my money very fast the application is very fast no problems at all Advance America is always there when I need them
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2390 S. Wayne Rd., 48186, Westland, MI, United States
- 734-595-9120
4.7
Excellent
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Courteous service
November 20, 2017
Unprompted review
I am a new costumer with Advance …
I am a new costumer with Advance America and have been in two locations at there peak bustiest time and as waited seeing this at both locations the patience, courtesy, professional customer service and yet still with a lobby full of customers, no one felt rushed at the counter when it was their turn or that they had not received quality service.
September 6, 2017
Unprompted review
Great place and friendly !!!!!!!
August 14, 2017
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service was good.
August 8, 2017
Unprompted review
Reply from Advance America - Westland - 2390 S. Wayne Rd.
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star, which is not reflective of your review. Would you mind updating the start taring to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Great service
June 7, 2017
Unprompted review
I like the service and give it a top …
I like the service and give it a top rating. I would most certainly recommend it to my family members and friends if and when they should find the need for a "Payday Loan". It has met my needs for the past five years, when I've found myself in a bind and needing a 30-day loan to tide me over.
June 5, 2017
Unprompted review
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