Filling out the application is easy and if you do have problems there’s always someone who can help
Company replied
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See what reviewers are saying
I came back after a decade old relationship with Advance America. The staff, as usual, was friendly, discreet, and knowledgeable, as usual!! My luck they were still in the business of helping people o... See more
Company replied
I spoke with Carrie over the phone and she was so helpful providing me with all the necessary steps I needed to apply for a pay day loan. Timeka efficiently assisted me through the entire process whil... See more
Company replied
Michelle was super helpful with the whole process. From down loading the app and helping me set everything up. Very nice and patient employee.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3739 E. Broad Street, 43213, Whitehall, OH, United States
- 614-237-6602
4.9
Excellent
84 reviews
Asks customers to review
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Filling out the application is easy and…
Filling out the application is easy and if you do have problems there’s always someone who can help
April 29, 2026
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very simple and sweet process thank you…
Very simple and sweet process thank you so much
November 15, 2024
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle and Timeka are the…
Michelle and Timeka are the greatest!!!!!!
March 25, 2024
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Michelle was super helpful with the…
Michelle was super helpful with the whole process. From down loading the app and helping me set everything up. Very nice and patient employee.
March 13, 2024
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle has the best service
Michelle has the best service, she's very nice knows her job very well🙂 will definitely come back
February 29, 2024
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Tameka was very helpful
February 21, 2024
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service!!
Great customer service!!! Michelle is amazing
February 12, 2024
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The people are very nice and friendly…
The people are very nice and friendly and and very helpful I love the customer service awesome job
February 9, 2024
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Timeka was very friendly and customer…
Timeka was very friendly and customer service oriented.. She made the experience very smooth!
January 8, 2024
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
December 12, 2023
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Wonderful staff
December 12, 2023
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The process was great.
December 6, 2023
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The ladies at the office on East Broad…
The ladies at the office on East Broad St. Columbus,Ohio are always respectful and friendly,they explain everything and are patient.
November 23, 2023
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
TOP TIER CUSTOMER SATISFACTION
I spoke with Carrie over the phone and she was so helpful providing me with all the necessary steps I needed to apply for a pay day loan. Timeka efficiently assisted me through the entire process while simultaneously educating me on my options, terms and conditions. I would definitely recommend visiting them again for top tier customer service.
November 8, 2023
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
Michelle was a delight to work with, understanding polite and efficient.
Thank you Michelle
October 17, 2023
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I appreciate the business.
I appreciate the business, Ms. Tameka was amazing. I was able to get the cash that I need in order for me to get my car fix.
Thank you all for this help.
October 3, 2023
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome to deal with as always
August 19, 2023
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The representative handled my loan…
The representative handled my loan request with care.
May 10, 2023
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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