Filling out the application is easy and if you do have problems there’s always someone who can help
Company replied
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See what reviewers are saying
I came back after a decade old relationship with Advance America. The staff, as usual, was friendly, discreet, and knowledgeable, as usual!! My luck they were still in the business of helping people o... See more
Company replied
I spoke with Carrie over the phone and she was so helpful providing me with all the necessary steps I needed to apply for a pay day loan. Timeka efficiently assisted me through the entire process whil... See more
Company replied
Michelle was super helpful with the whole process. From down loading the app and helping me set everything up. Very nice and patient employee.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3739 E. Broad Street, 43213, Whitehall, OH, United States
- 614-237-6602
4.9
Excellent
84 reviews
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Another satisfied customer
I went into advance america looking for a little help and I left feeling that I had a whole lot of help and a new outlook on life they treated me like family.Thank you so much for being there.I highly recommend there company and services.
April 17, 2021
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I just had to up date my information…
I just had to up date my information the loan part was quick and easy the ladies were very nice and helpful
March 22, 2021
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was a great professional visit
It was a great professional visit! Great services and in a timely matter! Thank you!
March 10, 2021
Reply from Advance America - Whitehall - 3739 E. Broad Street
Sherman: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Thankful
The customer service was great and they helped me in a time of need with no problems. With the holidays here and money short they put me in a position to not only help myself but the ones around me also!
December 22, 2020
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding our services. We appreciate your business!
Quick and easy
Quick and easy. Excellent customer service. Very grateful for this service.
December 12, 2020
Reply from Advance America - Whitehall - 3739 E. Broad Street
Your business is important to us, thank you for your response!
5 star review always excellent customer…
5 star review always excellent customer service an very accompanying.
December 3, 2020
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding our services. We appreciate your business!
The lady that helped me was helpful
The lady that helped me was helpful, thoughtful and made the experience fast.
November 19, 2020
Reply from Advance America - Whitehall - 3739 E. Broad Street
Your business is important to us, thank you for your response!
THANK YOU FOR THE FANTASTIC CUSTOMER SERVICE
THANK YOU FOR THE FANTASTIC CUSTOMER SERVICE FROM THE YOUNG LADY THAT SERVED ME
November 7, 2020
Reply from Advance America - Whitehall - 3739 E. Broad Street
Your business is important to us, thank you for your response!
Great Service
Staff was very courteous and extremely helpful. I am very satisfied with the service at the Town and Country Location in Columbus, OH.
October 25, 2020
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding our services. We appreciate your business!
i appreciate the company and staff
i appreciate the company and staff. Always pleasant and helpful. The Company has been very reasonable in price for a loan, it has helped me so very much to keep aboard of the budget I have had to deal with. Trust me i have come a long way and the company has been there for me. i have no rich uncles or boy friends just God and His guidance so i am grateful to be able to get where I need to be soon. Thanks for your help, so very much.You are not a rip off company.
October 14, 2020
Reply from Advance America - Whitehall - 3739 E. Broad Street
Your business is important to us, thank you for your response!
They were professional and friendly
They were professional and friendly. Explain
everything throughly. Pleasant experience!
October 8, 2020
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Your business is important to us, thank you for your response!
The Location was "A Peach" !
The Location was Bright, Clean, and (as Much as Possible with Current Local "Distancing" Restrictions Notwithstanding), Comfortable. The Staff at This Location were Friendly, Astutely Helpful, and "Expeditious" in the Transaction. The Rate 'tis Also one that does Not (permanently) 'Lock-you-In' to the constant Loan Cycle; ie, there Is an defined "End-in-Sight". Definitely one o' the Best Payday Loan Institutions in This City (Columbus,OH).
August 21, 2020
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding out services. We appreciate your business!
The young lady who assisted me was…
The young lady who assisted me was great! She was a joy to talk with. She was very professional & at the same time, kind and “to the point”. She answered every question I had with clarity. She sanitized the area before & after each customer had been waited on. It was a great experience. She deserves a raise!
August 12, 2020
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding out services. We appreciate your business!
Very good experience in the…not what I expected.
Very good experience in the office.quick an easy.staff was very good.thank you very much.
July 28, 2020
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding out services. We appreciate your business!
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding out services. We appreciate your business!
Great was in and out really fast
June 29, 2020
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Your business is important to us, thank you for your response!
Excellent customer service
Excellent customer service. Willingness to help those in need in these hard times. Also offer payments to be made on line a super plus incase we cannot enter office and offers extra safety precautions for their customers. Payplan flexibility superplus..Great Job Advance America!!!😊
June 16, 2020
Unprompted review
Reply from Advance America - Whitehall - 3739 E. Broad Street
Thank you for your response and comments regarding out services. We appreciate your business!
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