Advantage Finance Reviews 5,614

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, understanding, and professional, often going above and beyond to find solutions and provide support. Many highlight the excellent customer service, noting the team's friendliness, efficiency, and ability to make them feel valued and at ease, even when dealing with sensitive financial matters. The overall service is frequently described as smooth, organized, and efficient, with many appreciating the quick processing of payments and hassle-free user experience. However, some people were dissatisfied with the company, mentioning issues with administrative errors, unexpected charges, and difficulties in communication, particularly when financial difficulties arose. A few reviewers also reported negative experiences with brokers and concerns regarding the application process.

What people talk about most

Staff

Customers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and professionalism of the staff,... See more

Payment

Users describe positive interactions with payment. Many customers praise the helpfulness and understanding of... See more

User experience

Customers generally report positive user experiences. Many reviewers highlight helpful and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bethany was exceptional today! Going through a tough time financially after loosing my job before Christmas ! She was understanding , sympathetic and supportive! Helped me find a solution that works... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Advantage Finance for vehicle finance. The whole team there are so friendly, but I cannot praise Alex enough for what she does her end! She is so lovely, efficient and just am... See more

Rated 5 out of 5 stars

This is my 4th finance with Advantage and they always been pleasure to deal with. I've emailed them Sunday at out of business hours, first thing Monday morning Jemma replied me, we've exchanged couple... See more

Company replied

Rated 5 out of 5 stars

Danielle was amazing. She was very professional and helped me with my options and got me the best result. She could tell I wasn’t fully aware of the options put infront of me even though I thought I... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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Replied to 44% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Amazing finance company

I have a vehicle through advantage finance, jenny and Maria have been amazing dealing with my vehicle, helping me all the way through with my finance and vehicle with the dealership, brilliant customer support, keep doing what you’re doing, 👍🙂

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Danielle

Danielle
Was absolutely fantastic. A pleasure to talk to and couldn’t do enough to help. I would highly recommend this company for any finance that’s needed

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Speaking 2 Katie she was so supportive…

Speaking 2 Katie she was so supportive so compassionate and so understanding and caring she made me feel very supportive in my circumstances excellent customer service and allowing me to have a month breathing space to sort out my finances thank you so much Katie

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

The experience i had today was great I…

The experience i has today was great I was put at easy about the worries I had by a really helpful agent Aaron he reassured me that everything was OK on his side as I was worried about few things he was polite and well spoken
The company in my eyes is great understanding and very helpful employee's

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Dee was amazing, she listened attentively and gave honest advice. Her customer service exceeded my expectations and I left the call feeling extremely satisfied with the productive output. She was calm, professional and emphatic.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Tracy was fully professional

Tracy was fully professional, polite and a pleasure to talk with. She was very understanding and communication was excellent. Tracy sorted my query almost immediately with full professionalism and a great member of your team. Regards john

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Aways so understanding

From the minute I spoke I was put at ease straight away nothing was too much trouble always willing to help with great empathy & team work goes along way thank you so much for understanding my current situation & for helping me the best way you can

April 29, 2026
Unprompted review

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