Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Grimsby, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lizzie was extremely helpful and understanding, she reassured me and came up with a plan that suited me in the best way possible, lovely woman would highly recommend.
I had financial difficulties this month and I call advantage finance, I had conversation with Luke, he was very helpful, professional and empathetic with my situation, He make me felt great not judging.
Thank you
Amy was such a lovely person. She was very empathetic and understanding of my situation. She gave me clear options for resolving the issue and also advised me on other things that could help. I really appreciated her time, support and helpful advice. Thank you, Amy!
Chloe was incredibly supportive compassionate and understanding during a difficult time - I am overwhelmed with the care that Advantage have shown me today. Would thoroughly recommend them and frankly would not consider using any other finance company in the future.
I had an issue and called for help. Katie answered my call and was very helpful and professional. She listened to the problem, dealt with it quickly, and got everything resolved. I really appreciated her help and excellent customer service. Thank you, Katie!
Call answered quickly, Mandy was very professional, supportive and extremely helpful. Highly recommend
The adviser satisfactorily answered my query. Thanks.
Advantage finance absolutely out of this world they are the most helpful financial company I have ever known, don’t hesitate to go with them
The lady i spoke to was more than help full polite and well spoken
Experience with Jo has been brilliant, she has been really helpful and kept me updated with my process! Definately grateful for her help.
Rachel was awesome ,discussed the different ways on how to pay weekly which would make my life so much easier ,she was very helpful and explained everything in detail ,again she was awesome
Katie was absolutely fantastic and a great help
Aaron was very helpful and understanding great service.
Very helpful and made payments a lot easier to handle
Listened and explained everything required and even provided more information polite professional and very good rep of the company
Always had pleasant phone conversations with advisors at advantage finance and always are helpful
Always been happy with advantage and staff are fantastic great to talk too can not fault them / you
Arron helped our and explained the situation well happy with the outcome
Brilliant finance company, always been helpful with my payments during my agreement and made it easy to get through it!
Katie was extremely helpful, and very understanding of my current situation. I wish all all companies/ government sevices were as helpful as she was.
Eased what was a worrying situation for myself.
Thankyou
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.